We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Артём,
Are you trying to switch to the other camera, and then automatically snap a picture through script?
You can't switch cameras through script, but you could instruct the user to switch cameras, and wait for them to do that before continuing.
For the photo, you can't activate the built in "snap" photo through scripting. But you can save a texture of the screen and display it however you want, and then instruct the user to record a snap. You can do this in two ways:
Option 1:
Call texture.copyFrame() on a Render Target (in Lens Studio 2.0) or Camera Texture (earlier than 2.0). This returns a copy of the camera's output at that point. You can then apply that to a screen image or billboard.
Option 2:
If you disable a camera, it will stop drawing to its Render Target or Render Texture. If you set your cameras up with this in mind, you can disable the desired camera while still rendering its output in a different camera. This is better than texture.copyFrame() in some ways because it doesn't use up additional memory each time it's used.
Hope this answers your question, let me know if you need any more help!
In fact you can "switch cameras through script", I have seen the Sonic Lens (a sponsored Lens for the Sonic movie), which does it.
It starts as selfie camera, and several seconds later (without user action) it automatically switches to a rear-camera experience.
I first thought they loaded another lens from the first lens, but it is also something that is supposed to be impossible.
So, could you please tell me how this can be achieved ?
I attach here the Sonic snapcode, so you can see their Lens :