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Is this issue causing Lens Studio to crash?
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Version
Graphics
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Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
😬I have to disagree that would be awful for performance. I would rather shared assets system though. I also organize my lenses assets/resources in way that I can import and open in sublime or what ever quickly
You do the hidden message lense very nice very simple and well executed
A shared asset system would work too. Somewhere that I can pull codes and assets from quickly without having to close and open, then close and open projects to transfer them as needed. I'm very depended on templates and sometimes I want combine two or three templates in order to execute my ideas and I need to go back and forth on projects.
And thank you! I love adding a game element to my lenses. <3
These are all great feedbacks! I will add the shared asset system to our feature request list!