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Feature Requests

تابع منشورات جديدة منشورات وتعليقات جديدة

Suggest ideas for things you'd like to see in Lens Studio

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • My Snapchat is hacked
    • Moniquegomez13
    • 17 ابريل، 2021 16:03
    1 تعليق
  • lens creator
    • none
    • 13 ابريل، 2021 21:23
    1 تعليق
  • Ramadan
    • Azeem Snap
    • 10 ابريل، 2021 20:11
    1 تعليق
  • Websocket Connexion or remove filter shortcut
    • franfois_d
    • 6 ابريل، 2021 18:01
    • تم التحرير
    1 تعليق
  • Snap Camera - Optional Auto Disable Camera if effect loses track of face
    • Permanently deleted user
    • 6 ابريل، 2021 12:41
    2 تعليقات
  • Mouth Catching Game
    • Permanently deleted user
    • 5 ابريل، 2021 12:38
    2 تعليقات
  • Asset Library
    • Malmiller5
    • 5 ابريل، 2021 03:24
    1 تعليق
  • Simulate device statistics
    • Niko Hestia
    • 4 ابريل، 2021 15:38
    0 تعليقات
  • Activate hotkeys without app being in focus
    • Permanently deleted user
    • 2 ابريل، 2021 10:34
    1 تعليق
  • BABY FILTER
    • Permanently deleted user
    • 31 مارس، 2021 03:40
    3 تعليقات
  • Live connection between Snap Camera and video game stream
    • modelsbymike3d
    • 24 مارس، 2021 17:50
    2 تعليقات
  • Does Snap Camera work on Ipad or Iphone ?
    • Permanently deleted user
    • 17 مارس، 2021 00:51
    2 تعليقات
  • Rotatable orientation live app
    • ScreenWear.com.au
    • 10 مارس، 2021 13:20
    1 تعليق
  • Vertex Animation via texture
    • Permanently deleted user
    • 3 مارس، 2021 08:46
    2 تعليقات
  • Profile Information Edit Bug
    • Wayne Lambo
    • 3 مارس، 2021 04:47
    0 تعليقات
  • Possibility to exceed 4mb upload limitation?
    • Permanently deleted user
    • 26 فبراير، 2021 05:38
    1 تعليق
  • creator
    • ريوف6ع العتيبي
    • 24 فبراير، 2021 14:18
    1 تعليق
  • اقتراح
    • Permanently deleted user
    • 24 فبراير، 2021 12:55
    0 تعليقات
  • my twin
    • Permanently deleted user
    • 24 فبراير، 2021 12:46
    0 تعليقات
  • CTA icon
    • Anas Olabi
    • 23 فبراير، 2021 08:49
    3 تعليقات
  • {Feature request} Lens Beta Testers
    • Jason K
    • 22 فبراير، 2021 23:32
    5 تعليقات
  • making picture move & resize
    • Permanently deleted user
    • 20 فبراير، 2021 05:45
    2 تعليقات
  • Apple Silicon Native Support
    • Permanently deleted user
    • 18 فبراير، 2021 15:24
    2 تعليقات
  • Music Lenses
    • Maya Kiesel
    • 13 فبراير، 2021 18:45
    2 تعليقات
  • Serverside Score Saving
    • sammyboy800
    • 13 فبراير، 2021 15:59
    1 تعليق
  • Access Friendlist
    • sammyboy800
    • 13 فبراير، 2021 16:00
    • تم التحرير
    1 تعليق
  • Subscribe Button
    • sammyboy800
    • 13 فبراير، 2021 15:51
    2 تعليقات
  • Any chance for a MyTwin filter without the extra hair?
    • Permanently deleted user
    • 10 فبراير، 2021 11:48
    2 تعليقات
  • World Space Text Wrapping
    • Acknickulous
    • 10 فبراير، 2021 07:18
    1 تعليق
  • Your masks are in my application.
    • Permanently deleted user
    • 9 فبراير، 2021 12:16
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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