The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

Share Your Creations

تابع منشورات جديدة منشورات وتعليقات جديدة

Add your Snapcodes and share your work with creators

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Curvilinear
    • Permanently deleted user
    • 11 نوفمبر، 2021 02:03
    2 تعليقات
  • DIF
    • Permanently deleted user
    • 10 نوفمبر، 2021 20:46
    0 تعليقات
  • Butterfly With Fac
    • lizann.ibrahim
    • 10 نوفمبر، 2021 19:04
    1 تعليق
  • pyramid hologram
    • lizann.ibrahim
    • 10 نوفمبر، 2021 19:04
    0 تعليقات
  • Media Recorder
    • qatar4u
    • 10 نوفمبر، 2021 14:11
    0 تعليقات
  • I am complete 3 months today i make and post daily @SnapAR AR lens.
    • snapbyviko
    • 10 نوفمبر، 2021 13:46
    0 تعليقات
  • Mira Sparkles
    • lizann.ibrahim
    • 10 نوفمبر، 2021 13:34
    0 تعليقات
  • Helmet
    • lizann.ibrahim
    • 10 نوفمبر، 2021 13:34
    0 تعليقات
  • “3D Ears”
    • snapbyviko
    • 10 نوفمبر، 2021 06:32
    0 تعليقات
  • Ar
    • r_almubdie
    • 9 نوفمبر، 2021 22:38
    0 تعليقات
  • Lenss
    • r_almubdie
    • 9 نوفمبر، 2021 22:35
    0 تعليقات
  • Low light nensa
    • r_almubdie
    • 9 نوفمبر، 2021 22:31
    1 تعليق
  • Galaxy
    • Proplanz
    • 9 نوفمبر، 2021 18:10
    0 تعليقات
  • Subtle
    • Proplanz
    • 9 نوفمبر، 2021 15:59
    0 تعليقات
  • Glimmer
    • Proplanz
    • 9 نوفمبر، 2021 15:58
    0 تعليقات
  • Profound Lens
    • Proplanz
    • 9 نوفمبر، 2021 15:57
    0 تعليقات
  • Barrel
    • Proplanz
    • 9 نوفمبر، 2021 15:53
    0 تعليقات
  • Tombstone
    • Proplanz
    • 9 نوفمبر، 2021 15:52
    0 تعليقات
  • Shutter
    • Proplanz
    • 9 نوفمبر، 2021 15:50
    0 تعليقات
  • Tree Head
    • Permanently deleted user
    • 9 نوفمبر، 2021 15:00
    0 تعليقات
  • purple Mask
    • Permanently deleted user
    • 9 نوفمبر، 2021 15:00
    0 تعليقات
  • Tropy Face
    • Permanently deleted user
    • 9 نوفمبر، 2021 15:00
    0 تعليقات
  • Flowers Face
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:59
    0 تعليقات
  • Mask-halloween
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:59
    0 تعليقات
  • Lacatrina Mask
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:58
    0 تعليقات
  • Tato-face
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:58
    0 تعليقات
  • Michael-Myer clown
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:57
    0 تعليقات
  • full color body
    • Permanently deleted user
    • 9 نوفمبر، 2021 14:57
    0 تعليقات
  • “Leather jacket with cap”
    • snapbyviko
    • 9 نوفمبر، 2021 03:34
    0 تعليقات
  • “White ears”
    • snapbyviko
    • 8 نوفمبر، 2021 04:23
    0 تعليقات
  • «
  • ‹
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It