The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • BTS
    • L26.a
    • 9 مايو، 2022 18:55
    0 تعليقات
  • Cristiano
    • L26.a
    • 9 مايو، 2022 18:54
    0 تعليقات
  • Mayo
    • L26.a
    • 9 مايو، 2022 18:52
    0 تعليقات
  • Hi Friend Cloud
    • Permanently deleted user
    • 9 مايو، 2022 17:49
    0 تعليقات
  • Help Xcode
    • Permanently deleted user
    • 9 مايو، 2022 16:06
    0 تعليقات
  • Looking for custom lense for my Snapchat
    • Permanently deleted user
    • 9 مايو، 2022 14:27
    0 تعليقات
  • Snap camera no available camera input
    • Permanently deleted user
    • 9 مايو، 2022 12:43
    0 تعليقات
  • Multiple Custom Landmarkers in 1 Lens?
    • Matt
    • 9 مايو، 2022 09:02
    0 تعليقات
  • White Skin HD
    • FROOS_3SL
    • 9 مايو، 2022 01:04
    0 تعليقات
  • Application "snapcamera"win10 does not connect to the server, I can't click on anything
    • Permanently deleted user
    • 8 مايو، 2022 18:14
    5 تعليقات
  • hacked account
    • Ww888pp
    • 8 مايو، 2022 17:18
    0 تعليقات
  • "Spawn BMX"
    • Permanently deleted user
    • 8 مايو، 2022 16:36
    0 تعليقات
  • Pastel Pink
    • x9alaa
    • 8 مايو، 2022 13:50
    1 تعليق
  • Public profile
    • Hsn4-4
    • 8 مايو، 2022 01:01
    1 تعليق
  • Volumetric Lighting
    • lizann.ibrahim
    • 7 مايو، 2022 22:16
    0 تعليقات
  • how to add location on lens
    • Permanently deleted user
    • 7 مايو، 2022 12:00
    1 تعليق
  • Snap Camera for Android
    • Permanently deleted user
    • 7 مايو، 2022 09:08
    0 تعليقات
  • Keyword Detection - Using Microphone with Audio
    • JT
    • 7 مايو، 2022 03:11
    6 تعليقات
  • How I can get paid from creating snapchat filters?
    • Lioura Ahmed
    • 7 مايو، 2022 00:03
    1 تعليق
  • IMPROVING MY SKILLS EVERYDAY
    • Famz
    • 6 مايو، 2022 21:43
    1 تعليق
  • My account has stopped ؟
    • Ww888pp
    • 6 مايو، 2022 20:23
    2 تعليقات
  • NIKE ANTISOCIAL LENS
    • michou_h7
    • 6 مايو، 2022 00:52
    0 تعليقات
  • AASTMT50YEARS
    • Lioura Ahmed
    • 6 مايو، 2022 00:24
    1 تعليق
  • AASTMT50YEARS
    • Lioura Ahmed
    • 6 مايو، 2022 00:21
    0 تعليقات
  • Don't allow their cold to quench the fire of your enthusiasm
    • ttt
    • 5 مايو، 2022 09:02
    0 تعليقات
  • lens for man
    • Ww888pp
    • 5 مايو، 2022 08:51
    2 تعليقات
  • Monetize Account
    • salmasajid1824
    • 5 مايو، 2022 06:13
    0 تعليقات
  • Glitch
    • salmasajid1824
    • 5 مايو، 2022 06:06
    1 تعليق
  • ML face
    • Hsn4-4
    • 5 مايو، 2022 04:55
    0 تعليقات
  • New dress lens
    • Hsn4-4
    • 5 مايو، 2022 04:54
    0 تعليقات
  • «
  • ‹
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It