The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Snap Camera doens word. Anyone else?
    • Dmitriy Chelovyan
    • 10 سبتمبر، 2019 20:45
    2 تعليقات
  • Ice cream face lens
    • gerafine
    • 10 سبتمبر، 2019 12:22
    0 تعليقات
  • Beginner : Rotate 2d Object?
    • Permanently deleted user
    • 10 سبتمبر، 2019 12:48
    • تم التحرير
    1 تعليق
  • Select HELP (How to create slider with options)
    • Kanz
    • 9 سبتمبر، 2019 21:42
    3 تعليقات
  • How do I properly use the Snap-Method in the MeshVisual?
    • Permanently deleted user
    • 9 سبتمبر، 2019 20:18
    3 تعليقات
  • When creating your own snap lens, can you use one you've created in lens studio?
    • Permanently deleted user
    • 9 سبتمبر، 2019 13:26
    1 تعليق
  • Reveal Post effects with hand tracking.
    • AllChuckdUp
    • 9 سبتمبر، 2019 00:03
    15 تعليقات
  • Need help with face tracking
    • Quinton Farmer
    • 8 سبتمبر، 2019 16:38
    1 تعليق
  • OLc
    • ioii
    • 7 سبتمبر، 2019 17:03
    6 تعليقات
  • Don't know how to get started
    • Permanently deleted user
    • 7 سبتمبر، 2019 11:49
    1 تعليق
  • ScreenTransform horizontal
    • Kanz
    • 7 سبتمبر، 2019 09:44
    1 تعليق
  • How to set necklace?
    • Dofl Yun
    • 6 سبتمبر، 2019 21:25
    1 تعليق
  • Particles won't spawn over time
    • Nui Lauridsen
    • 6 سبتمبر، 2019 11:21
    • تم التحرير
    3 تعليقات
  • Screen Safe Areas
    • Pete Collins
    • 6 سبتمبر، 2019 08:29
    1 تعليق
  • HELP NEEDED
    • ydob.on
    • 6 سبتمبر، 2019 01:32
    6 تعليقات
  • The 1975 box w flowers frame
    • Permanently deleted user
    • 6 سبتمبر، 2019 00:57
    0 تعليقات
  • Split screen or multipe screen
    • Permanently deleted user
    • 5 سبتمبر، 2019 23:14
    9 تعليقات
  • Cant play audio
    • ilovetoski
    • 5 سبتمبر، 2019 08:24
    • تم التحرير
    11 تعليقات
  • Pride-Sunnies lens :)
    • PinkPirateQueen
    • 5 سبتمبر، 2019 05:45
    0 تعليقات
  • MY NEW FILTER: Pina Colada :)
    • Permanently deleted user
    • 4 سبتمبر، 2019 23:43
    • تم التحرير
    0 تعليقات
  • Manipulation HELP
    • Kanz
    • 4 سبتمبر، 2019 22:26
    6 تعليقات
  • Blue Eyes
    • PinkPirateQueen
    • 4 سبتمبر، 2019 17:24
    0 تعليقات
  • Simple Rose
    • PinkPirateQueen
    • 4 سبتمبر، 2019 17:24
    0 تعليقات
  • Brown Eyes
    • PinkPirateQueen
    • 4 سبتمبر، 2019 17:23
    • تم التحرير
    0 تعليقات
  • Combining 2 lenses
    • Berkay-Enes Erdogan (HerobrineHD184)
    • 4 سبتمبر، 2019 15:38
    3 تعليقات
  • face in Video
    • Laurent
    • 3 سبتمبر، 2019 13:02
    4 تعليقات
  • Hand 3d object tracking
    • Permanently deleted user
    • 3 سبتمبر، 2019 05:34
    6 تعليقات
  • Unlocking Lenses
    • Permanently deleted user
    • 2 سبتمبر، 2019 21:23
    2 تعليقات
  • Can i soften the border of an occluderobject?
    • eL Be
    • 2 سبتمبر، 2019 19:10
    1 تعليق
  • Weird rejection
    • Björn L
    • 2 سبتمبر، 2019 17:01
    3 تعليقات
  • «
  • ‹
  • 478
  • 479
  • 480
  • 481
  • 482
  • 483
  • 484
  • 485
  • 486
  • 487
  • 488
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It