The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Snap Camera on Linux
    • Permanently deleted user
    • 1 ابريل، 2020 13:37
    39 تعليقات
  • unable to log in
    • guccisnakebai
    • 1 ابريل، 2020 13:35
    2 تعليقات
  • Donald duck blush
    • Permanently deleted user
    • 1 ابريل، 2020 13:12
    0 تعليقات
  • freckles and blush
    • Permanently deleted user
    • 1 ابريل، 2020 12:46
    • تم التحرير
    0 تعليقات
  • Dumbo blush
    • Permanently deleted user
    • 1 ابريل، 2020 12:14
    0 تعليقات
  • why cant i find the mesh template under my templates?
    • Sarah Mead
    • 1 ابريل، 2020 11:06
    2 تعليقات
  • UI Rounded Button
    • Permanently deleted user
    • 1 ابريل، 2020 08:55
    1 تعليق
  • Lemon face
    • Permanently deleted user
    • 1 ابريل، 2020 08:31
    0 تعليقات
  • winnie blush
    • mana.sarrafi
    • 1 ابريل، 2020 06:46
    0 تعليقات
  • butterfly cheeks
    • Sarah Mead
    • 1 ابريل، 2020 06:16
    • تم التحرير
    0 تعليقات
  • Purple Butterfly
    • Chewynald
    • 1 ابريل، 2020 05:32
    0 تعليقات
  • Camera not working on Lens Studio
    • charleecarian
    • 1 ابريل، 2020 05:15
    2 تعليقات
  • Help me get started:)
    • awesomexandrew
    • 1 ابريل، 2020 05:09
    2 تعليقات
  • Sunflower Blush
    • emmy_rose32
    • 1 ابريل، 2020 04:37
    0 تعليقات
  • [Example Project] - Intro to Material Editor
    • Eswar Mohan
    • 1 ابريل، 2020 04:02
    2 تعليقات
  • Update Lens Icons
    • k540076
    • 1 ابريل، 2020 03:52
    • تم التحرير
    1 تعليق
  • My camera won’t work
    • Permanently deleted user
    • 1 ابريل، 2020 03:31
    2 تعليقات
  • How do I apply my project info?
    • Permanently deleted user
    • 1 ابريل، 2020 00:56
    10 تعليقات
  • UI Disappearing after Snap is Taken
    • jmnaze123
    • 1 ابريل، 2020 00:42
    • تم التحرير
    2 تعليقات
  • Sharing my Project
    • Permanently deleted user
    • 1 ابريل، 2020 00:03
    0 تعليقات
  • Resolution issues when using Snap Camera with Zoom
    • Permanently deleted user
    • 31 مارس، 2020 23:04
    4 تعليقات
  • How to make a completely blurry lens?
    • al_ansari222
    • 31 مارس، 2020 21:11
    0 تعليقات
  • Snap Lens - Lesson for adding a moving image to the lens
    • al_ansari222
    • 31 مارس، 2020 19:20
    0 تعليقات
  • The handsome lens
    • al_ansari222
    • 31 مارس، 2020 19:00
    0 تعليقات
  • Lens Studio won't show work spaces
    • Aya Nadim
    • 31 مارس، 2020 16:31
    4 تعليقات
  • WFH Venice - Lens for Snap Camera - puts you on Abbot Kinney in Venice, CA
    • Sam Finding
    • 31 مارس، 2020 16:06
    0 تعليقات
  • SNAP CAMERA AND MICROSOFT TEAMS HELP!
    • nicksbecc
    • 31 مارس، 2020 15:17
    28 تعليقات
  • Can't find this Lens
    • tk.z
    • 31 مارس، 2020 14:53
    0 تعليقات
  • Lens Rejected.
    • adamabse
    • 31 مارس، 2020 14:42
    3 تعليقات
  • help
    • Permanently deleted user
    • 31 مارس، 2020 13:44
    2 تعليقات
  • «
  • ‹
  • 444
  • 445
  • 446
  • 447
  • 448
  • 449
  • 450
  • 451
  • 452
  • 453
  • 454
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It