The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • new LENSES TRY OUT royal noice
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:03
    0 تعليقات
  • my new LENSES TRY OUT j2 pink joje
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:02
    0 تعليقات
  • my new LENSES TRY OUT j1-coce blue
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:01
    0 تعليقات
  • Проблема скачки
    • Permanently deleted user
    • 17 نوفمبر، 2021 17:39
    0 تعليقات
  • Проблема скачки
    • Permanently deleted user
    • 17 نوفمبر، 2021 17:39
    0 تعليقات
  • Pair multiple devices to Lens Studio?
    • Permanently deleted user
    • 17 نوفمبر، 2021 16:53
    1 تعليق
  • Snapchat LUTs
    • xinatorr
    • 17 نوفمبر، 2021 13:21
    1 تعليق
  • Eye Mask Cat
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:54
    1 تعليق
  • Eye Mask
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:53
    0 تعليقات
  • Oney Mask
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:53
    0 تعليقات
  • Scary Mask
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:53
    0 تعليقات
  • Green Glasses
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:52
    0 تعليقات
  • Glasses
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:52
    0 تعليقات
  • Hat Mask
    • Permanently deleted user
    • 17 نوفمبر، 2021 11:51
    0 تعليقات
  • “Deer Ears”
    • snapbyviko
    • 17 نوفمبر، 2021 02:03
    0 تعليقات
  • Snap creators
    • aminalabdullah
    • 16 نوفمبر، 2021 19:14
    0 تعليقات
  • Snap creators
    • aminalabdullah
    • 16 نوفمبر، 2021 19:12
    0 تعليقات
  • Is Snap Camera down?
    • Permanently deleted user
    • 16 نوفمبر، 2021 18:04
    3 تعليقات
  • Creating a LENSE with QR
    • Permanently deleted user
    • 16 نوفمبر، 2021 16:40
    0 تعليقات
  • Desire
    • Proplanz
    • 23 نوفمبر، 2021 15:36
    • تم التحرير
    0 تعليقات
  • Tropical
    • Proplanz
    • 16 نوفمبر، 2021 15:15
    0 تعليقات
  • my new LENSES TRY OUT a5
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:09
    0 تعليقات
  • my new LENSES TRY OUT a8
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:09
    0 تعليقات
  • my new LENSES TRY OUT a7
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:08
    0 تعليقات
  • my new LENSES TRY OUT a6
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:08
    0 تعليقات
  • my new LENSES TRY OUT a4
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:07
    0 تعليقات
  • my new LENSES TRY OUT a3
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:07
    0 تعليقات
  • my new LENSES TRY OUT a2
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:06
    0 تعليقات
  • my new LENSES TRY OUT a1
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:06
    0 تعليقات
  • my new LENSES TRY OUT rahma riad
    • ahmad_chiway
    • 16 نوفمبر، 2021 15:05
    0 تعليقات
  • «
  • ‹
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It