The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • “Colourful Stars”
    • snapbyviko
    • 20 نوفمبر، 2021 02:22
    1 تعليق
  • Scanning SnapCodes within a Lens
    • Christopher Strawley
    • 19 نوفمبر، 2021 17:01
    0 تعليقات
  • Windows OS Requirements
    • Permanently deleted user
    • 19 نوفمبر، 2021 16:51
    0 تعليقات
  • Good payment method
    • Lakhan Rajak
    • 19 نوفمبر، 2021 14:37
    0 تعليقات
  • Blow A Bubblegum
    • Wasim Ghole
    • 19 نوفمبر، 2021 08:49
    2 تعليقات
  • Pinwheel Paper Fan
    • Wasim Ghole
    • 19 نوفمبر، 2021 08:47
    0 تعليقات
  • Frustrated?
    • Wasim Ghole
    • 19 نوفمبر، 2021 08:43
    0 تعليقات
  • “Snow man ears”
    • snapbyviko
    • 19 نوفمبر، 2021 02:36
    1 تعليق
  • The particle controller script doesn't work
    • Permanently deleted user
    • 19 نوفمبر، 2021 00:29
    0 تعليقات
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=130219fd8b7d4b83819df248315c3b43&metadata=01
    • Abdullah0009
    • 18 نوفمبر، 2021 23:34
    0 تعليقات
  • Spatial audio issue
    • Permanently deleted user
    • 18 نوفمبر، 2021 23:31
    0 تعليقات
  • WTF!!!!!
    • Permanently deleted user
    • 18 نوفمبر، 2021 05:03
    0 تعليقات
  • do you guys like it
    • Permanently deleted user
    • 18 نوفمبر، 2021 03:48
    0 تعليقات
  • Best way to make a material transparent using a script
    • droobiedoo
    • 18 نوفمبر، 2021 03:20
    1 تعليق
  • "Curly hair With moustache"
    • snapbyviko
    • 18 نوفمبر، 2021 03:09
    0 تعليقات
  • Add custom device simulation sizes?
    • Pete Baron
    • 18 نوفمبر، 2021 01:41
    3 تعليقات
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=fab9758be3e84ba493df0beee139c60f&metadata=01
    • Abdullah0009
    • 17 نوفمبر، 2021 22:25
    1 تعليق
  • Plane detection in world tracking mode
    • Bart T.
    • 17 نوفمبر، 2021 22:04
    4 تعليقات
  • New LENSES TRY OUT A22 GRAIN
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:18
    0 تعليقات
  • NEW LENSES TRY OUT a21
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:17
    0 تعليقات
  • NEW LENSES TRY OUT A20
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:15
    1 تعليق
  • NEW LENSES TRY OUT 3D GOLF BALL
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:14
    0 تعليقات
  • NEW LENSES TRY OUT CIAO
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:14
    0 تعليقات
  • NEW LENSES TRY OUT Zombie
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:13
    0 تعليقات
  • NEW LENSES TRY OUT Zombie
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:13
    0 تعليقات
  • new lenses try out giraffe dance
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:13
    0 تعليقات
  • NEW LENSES TRY OUT GHOST
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:12
    0 تعليقات
  • new lenses try out devil fire face
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:08
    0 تعليقات
  • new lenses try out dance anime
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:05
    0 تعليقات
  • new lenses try out monky face
    • ahmad_chiway
    • 17 نوفمبر، 2021 21:05
    0 تعليقات
  • «
  • ‹
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It