The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Good morning from Seif Designer lenses A.J. mask try it
    • L26.a
    • 23 مايو، 2022 07:20
    0 تعليقات
  • goodmorning
    • Permanently deleted user
    • 23 مايو، 2022 07:05
    0 تعليقات
  • Clear Light
    • FROOS_3SL
    • 22 مايو، 2022 18:48
    0 تعليقات
  • 3D objects exactly full screen
    • Meshmaker
    • 22 مايو، 2022 08:34
    • تم التحرير
    4 تعليقات
  • Lens Faris 1
    • FROOS_3SL
    • 22 مايو، 2022 01:39
    0 تعليقات
  • today Lens
    • FROOS_3SL
    • 22 مايو، 2022 00:44
    0 تعليقات
  • New Lens | LAZY
    • Permanently deleted user
    • 21 مايو، 2022 13:32
    1 تعليق
  • it is snake
    • FROOS_3SL
    • 21 مايو، 2022 03:21
    1 تعليق
  • Fx Face
    • FROOS_3SL
    • 20 مايو، 2022 19:20
    0 تعليقات
  • Is there a centralized database or catalog where we can view all Snap Lens projects created?
    • Permanently deleted user
    • 20 مايو، 2022 10:56
    1 تعليق
  • Mouth Mouth and Mouth
    • Permanently deleted user
    • 20 مايو، 2022 06:39
    2 تعليقات
  • Using AR for Marketing outside Snapchat
    • Permanently deleted user
    • 19 مايو، 2022 13:35
    1 تعليق
  • Time
    • Y3-j
    • 19 مايو، 2022 11:59
    1 تعليق
  • legacybillboard
    • alqemzi1985
    • 19 مايو، 2022 09:58
    1 تعليق
  • The Flower Face
    • FROOS_3SL
    • 19 مايو، 2022 03:59
    0 تعليقات
  • Long face with Long ears. LMAO
    • Permanently deleted user
    • 18 مايو، 2022 16:03
    2 تعليقات
  • Why does my name appear as null?
    • Permanently deleted user
    • 18 مايو، 2022 10:49
    3 تعليقات
  • Snapchat Law Enforcement Question
    • Permanently deleted user
    • 18 مايو، 2022 06:53
    • تم التحرير
    0 تعليقات
  • Uniform Screen Space Scaling While Maintaining Relative Positions
    • Zach Thomas
    • 17 مايو، 2022 23:41
    2 تعليقات
  • Audio fadeOutTime does not work, but fadeInTime does
    • Zach Thomas
    • 17 مايو، 2022 21:04
    1 تعليق
  • Lens Studio Not Responding Error
    • Permanently deleted user
    • 17 مايو، 2022 18:16
    0 تعليقات
  • Subscribers are unable to see my posts correctly
    • Permanently deleted user
    • 17 مايو، 2022 15:40
    1 تعليق
  • Recommend me custom lense for my Snapchat
    • Permanently deleted user
    • 17 مايو، 2022 15:24
    1 تعليق
  • face purifying lens
    • L0h.7
    • 17 مايو، 2022 10:53
    1 تعليق
  • Fouz
    • L26.a
    • 17 مايو، 2022 09:52
    0 تعليقات
  • NH ‏filter #فلتر
    • L26.a
    • 17 مايو، 2022 09:51
    0 تعليقات
  • girls filter
    • L26.a
    • 17 مايو، 2022 09:49
    3 تعليقات
  • How to move/adjust size of camera
    • Permanently deleted user
    • 17 مايو، 2022 09:16
    1 تعليق
  • How to design a 3d lens
    • ttt
    • 16 مايو، 2022 18:13
    5 تعليقات
  • Hair Simulation & Segmentation
    • Pete Collins
    • 16 مايو، 2022 14:56
    1 تعليق
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It