The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Feature request: Lens Studio Notifications
    • Mikael Hagen Johansen
    • 16 مايو، 2019 20:35
    1 تعليق
  • Happy 17th May - Norway
    • Mikael Hagen Johansen
    • 16 مايو، 2019 19:54
    0 تعليقات
  • Pushed lenses stuck on "loading"
    • Permanently deleted user
    • 16 مايو، 2019 19:30
    1 تعليق
  • Statistical data missing in lens studio my lenses
    • Image Fatale
    • 16 مايو، 2019 16:46
    3 تعليقات
  • Increase the size of the project from 4 to 8
    • Ahmeed
    • 16 مايو، 2019 14:29
    1 تعليق
  • Lens code incorrect
    • Roger Jones
    • 15 مايو، 2019 21:44
    2 تعليقات
  • Creating a Lens that Incorporates Bitmoji
    • Lola T.
    • 15 مايو، 2019 18:21
    1 تعليق
  • Dancing Mario
    • Mikael Hagen Johansen
    • 15 مايو، 2019 16:19
    0 تعليقات
  • Pushed lens stuck on loading most of the time
    • Stanislas Brunet
    • 15 مايو، 2019 15:21
    2 تعليقات
  • Default Parameters on Functions
    • Aitor Gandia
    • 15 مايو، 2019 08:24
    2 تعليقات
  • Throw an object at a target!
    • Permanently deleted user
    • 14 مايو، 2019 21:39
    1 تعليق
  • How to make a clipping mask of device camera input?
    • Permanently deleted user
    • 14 مايو، 2019 19:05
    0 تعليقات
  • Script Initialization Order
    • Naomi Wrasman
    • 14 مايو، 2019 18:04
    • تم التحرير
    7 تعليقات
  • Face Replacement
    • Permanently deleted user
    • 14 مايو، 2019 17:33
    1 تعليق
  • Celebrate Victory Day
    • Permanently deleted user
    • 14 مايو، 2019 11:52
    0 تعليقات
  • How to lock all the Axis with an object on the head ?
    • mrtolien
    • 14 مايو، 2019 09:21
    1 تعليق
  • Official Lens Creator Request
    • beachben88
    • 14 مايو، 2019 03:47
    0 تعليقات
  • "Mind Blown" Effect / Remove top of head
    • Permanently deleted user
    • 13 مايو، 2019 21:56
    • تم التحرير
    0 تعليقات
  • How to connect face in 3D
    • Permanently deleted user
    • 13 مايو، 2019 12:25
    1 تعليق
  • Image Picker Texture (No Photos Found.)
    • book cd
    • 13 مايو، 2019 04:33
    1 تعليق
  • Dimentio, Master of Dimensions
    • Permanently deleted user
    • 12 مايو، 2019 22:27
    0 تعليقات
  • How to make the lighting bright and intense
    • Ahmeed
    • 12 مايو، 2019 00:36
    4 تعليقات
  • Using confetti from the "Team Celebrate" templete in other projects
    • VortexHero
    • 11 مايو، 2019 18:19
    • تم التحرير
    1 تعليق
  • image picker a png ???
    • Kanz
    • 11 مايو، 2019 11:08
    0 تعليقات
  • Lens Studio versions 2.x hiding sprite sheets?
    • Permanently deleted user
    • 10 مايو، 2019 19:46
    0 تعليقات
  • How to add physics to a 3D object?
    • mrtolien
    • 10 مايو، 2019 14:50
    1 تعليق
  • How to trigger the particals with a face trigger
    • rickkert1999
    • 10 مايو، 2019 12:30
    0 تعليقات
  • Face mask to body mask
    • Permanently deleted user
    • 9 مايو، 2019 21:33
    1 تعليق
  • Celebrate European elections now !
    • artb268
    • 9 مايو، 2019 20:12
    • تم التحرير
    0 تعليقات
  • How to outline head/body with segmentation?
    • Matt Foliart
    • 8 مايو، 2019 20:19
    • تم التحرير
    2 تعليقات
  • «
  • ‹
  • 491
  • 492
  • 493
  • 494
  • 495
  • 496
  • 497
  • 498
  • 499
  • 500
  • 501
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It