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كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
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    • Jaymie San Miguel
    • 9 مارس، 2020 06:45
    0 تعليقات
  • My lens was rejected
    • Yulia Bobkova
    • 9 مارس، 2020 03:11
    4 تعليقات
  • hi
    • Kaiwan_jaf
    • 9 مارس، 2020 01:10
    2 تعليقات
  • Full Dark Mode For Program
    • Permanently deleted user
    • 8 مارس، 2020 18:50
    1 تعليق
  • Stop movement of static object on touch
    • RICHARD COGGIN
    • 8 مارس، 2020 17:04
    0 تعليقات
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    • Marco Vanossi
    • 8 مارس، 2020 04:15
    1 تعليق
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    • Marco Vanossi
    • 7 مارس، 2020 23:09
    0 تعليقات
  • cortado lens
    • faisal-ah96💙
    • 7 مارس، 2020 22:37
    0 تعليقات
  • Love
    • Permanently deleted user
    • 7 مارس، 2020 18:00
    0 تعليقات
  • New lens, What Movie Genre To Watch
    • Tokragg
    • 7 مارس، 2020 15:34
    0 تعليقات
  • tiktok
    • Permanently deleted user
    • 7 مارس، 2020 14:37
    0 تعليقات
  • How to make a filter work for multiple faces?
    • Permanently deleted user
    • 6 مارس، 2020 21:08
    1 تعليق
  • Eternal Atake
    • Chewynald
    • 6 مارس، 2020 20:52
    0 تعليقات
  • Remove version from review
    • Marco Vanossi
    • 6 مارس، 2020 19:08
    1 تعليق
  • Snap Camera Search bar does not work
    • Permanently deleted user
    • 6 مارس، 2020 13:18
    8 تعليقات
  • COME CHECK OUT MY LENS!!!
    • Permanently deleted user
    • 6 مارس، 2020 11:15
    0 تعليقات
  • COME CHECK OUT MY LENS!!!
    • Permanently deleted user
    • 6 مارس، 2020 11:14
    0 تعليقات
  • Ears location detection?
    • Dweeh
    • 6 مارس، 2020 10:20
    0 تعليقات
  • rx_9
    • c9-c6
    • 6 مارس، 2020 09:26
    0 تعليقات
  • copyWholeHierarchy
    • Marco Vanossi
    • 6 مارس، 2020 02:52
    0 تعليقات
  • Glowing effect
    • gl03v
    • 5 مارس، 2020 22:46
    • تم التحرير
    2 تعليقات
  • Happy #WorldBookDay everyone!
    • Aaron Clifford
    • 5 مارس، 2020 19:11
    0 تعليقات
  • Bloody Peace
    • incredible_ina
    • 5 مارس، 2020 18:55
    0 تعليقات
  • Make text appear upon a tap?
    • Permanently deleted user
    • 5 مارس، 2020 17:55
    2 تعليقات
  • how do i make a photo as my lens preview?
    • xtynesha
    • 4 مارس، 2020 22:27
    0 تعليقات
  • search lenses on "My Lenses"
    • Marco Vanossi
    • 4 مارس، 2020 18:20
    1 تعليق
  • lens with my own song rejected
    • Marco Vanossi
    • 4 مارس، 2020 18:19
    0 تعليقات
  • Filter Removed For Copyright But other get to stay up
    • Permanently deleted user
    • 4 مارس، 2020 17:43
    2 تعليقات
  • 3D t-shirt
    • Permanently deleted user
    • 4 مارس، 2020 14:10
    0 تعليقات
  • Melting Material Axis Adjust
    • Jhonnel Pica
    • 4 مارس، 2020 10:25
    0 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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