The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • 顔が映りません
    • Permanently deleted user
    • 8 ابريل، 2020 04:26
    1 تعليق
  • How to get a filter out there?
    • jake.gorrie
    • 8 ابريل، 2020 01:48
    1 تعليق
  • Dante Moeller
    • violet_barker
    • 8 ابريل، 2020 01:48
    0 تعليقات
  • Dante Moeller
    • violet_barker
    • 8 ابريل، 2020 01:48
    0 تعليقات
  • Dante Moeller
    • violet_barker
    • 8 ابريل، 2020 01:48
    0 تعليقات
  • nikeee by alan
    • alant249
    • 8 ابريل، 2020 01:24
    0 تعليقات
  • publish
    • Permanently deleted user
    • 8 ابريل، 2020 00:33
    0 تعليقات
  • filter
    • Permanently deleted user
    • 8 ابريل، 2020 00:23
    0 تعليقات
  • don't know how to get the makeup controller
    • Permanently deleted user
    • 7 ابريل، 2020 23:27
    0 تعليقات
  • Locked account and how it will affect people viewing my filters?
    • nikki.avail
    • 7 ابريل، 2020 22:49
    3 تعليقات
  • carti butterflies
    • Permanently deleted user
    • 7 ابريل، 2020 20:11
    0 تعليقات
  • clear face
    • Permanently deleted user
    • 7 ابريل، 2020 20:08
    0 تعليقات
  • lens
    • Franklet20
    • 7 ابريل، 2020 18:15
    2 تعليقات
  • cartibutterflies
    • Permanently deleted user
    • 7 ابريل، 2020 17:14
    0 تعليقات
  • camera isnt working
    • Customer report
    • 7 ابريل، 2020 16:08
    0 تعليقات
  • Specific Snachat filter
    • Emily Rose-Tolstedt
    • 7 ابريل، 2020 15:08
    0 تعليقات
  • i dont wanna fall in love
    • Permanently deleted user
    • 7 ابريل، 2020 13:32
    0 تعليقات
  • [SOLVED] Activating Particles with a Button!
    • Maxime
    • 27 نوفمبر، 2020 16:42
    • تم التحرير
    6 تعليقات
  • Lens Studio + Snap Camera + Zoom, Without Publishing
    • Permanently deleted user
    • 7 ابريل، 2020 09:37
    6 تعليقات
  • How to create raining particles
    • Permanently deleted user
    • 7 ابريل، 2020 05:42
    0 تعليقات
  • Verification Sign
    • alikamal.93
    • 7 ابريل، 2020 03:30
    • تم التحرير
    1 تعليق
  • trigger a particle sim
    • Permanently deleted user
    • 7 ابريل، 2020 00:01
    2 تعليقات
  • lens stuck in review!!
    • emxlyy.25
    • 6 ابريل، 2020 22:44
    7 تعليقات
  • Slow Motion Low FPS Script
    • Permanently deleted user
    • 6 ابريل، 2020 22:09
    2 تعليقات
  • A Peter Gabriel "Supper's Ready" Lens for Genesis fans
    • Permanently deleted user
    • 6 ابريل، 2020 21:28
    0 تعليقات
  • new lens! "Neon Purple Hearts"
    • Permanently deleted user
    • 6 ابريل، 2020 20:44
    0 تعليقات
  • Uploading Pngs, makes the background white
    • RYΛN SHIELDS
    • 6 ابريل، 2020 14:19
    4 تعليقات
  • Cannot add anything
    • Fizza Dhuka
    • 6 ابريل، 2020 12:48
    1 تعليق
  • social distancing - my first lens
    • Permanently deleted user
    • 6 ابريل، 2020 12:45
    0 تعليقات
  • website
    • r-aqqq
    • 6 ابريل، 2020 12:22
    1 تعليق
  • «
  • ‹
  • 438
  • 439
  • 440
  • 441
  • 442
  • 443
  • 444
  • 445
  • 446
  • 447
  • 448
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It