The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
عرض المنشورات بدون حالة الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Help
    • Angeloislittt
    • 9 فبراير، 2021 16:43
    1 تعليق
  • HDR color
    • sara.musa00
    • 9 فبراير، 2021 15:38
    1 تعليق
  • Bitmoji 3D Avatar
    • Maya Kiesel
    • 9 فبراير، 2021 18:53
    • تم التحرير
    1 تعليق
  • WIRE FACE - DEPTH BASED LENS
    • Permanently deleted user
    • 9 فبراير، 2021 14:23
    • تم التحرير
    2 تعليقات
  • Holi Lens
    • Permanently deleted user
    • 9 فبراير، 2021 13:39
    1 تعليق
  • Your masks are in my application.
    • Permanently deleted user
    • 9 فبراير، 2021 12:16
    1 تعليق
  • Color Your Day
    • Ahmed_amado
    • 9 فبراير، 2021 10:07
    2 تعليقات
  • Original Me
    • Ahmed_amado
    • 9 فبراير، 2021 10:06
    2 تعليقات
  • Original Gentleman From the 2 Seas "3"
    • Ahmed_amado
    • 9 فبراير، 2021 10:03
    2 تعليقات
  • I have my lens online and it works perfectly on cellphone. But my mask material doesn't appears on Snap Camera. Why?!
    • Permanently deleted user
    • 9 فبراير، 2021 09:51
    1 تعليق
  • Qatar National Sport Day
    • qatar4u
    • 9 فبراير، 2021 05:45
    1 تعليق
  • I wanna be an OLC
    • adskhalifa
    • 9 فبراير، 2021 04:16
    1 تعليق
  • Ability to capture from multiple cameras simultaneously
    • devisevib
    • 9 فبراير، 2021 03:18
    1 تعليق
  • Cant' find the tween manager in the Helper Scripts
    • Permanently deleted user
    • 9 فبراير، 2021 01:04
    1 تعليق
  • Pivot Transition Lens
    • ibra
    • 8 فبراير، 2021 21:57
    4 تعليقات
  • Face and eye 👌🏻
    • lizann.ibrahim
    • 8 فبراير، 2021 21:11
    1 تعليق
  • Camera crashing when using obs while playing a game
    • Permanently deleted user
    • 8 فبراير، 2021 17:47
    0 تعليقات
  • Public Profile
    • clocksbroken
    • 8 فبراير، 2021 17:39
    1 تعليق
  • HOW CAN I GET GOLD STAR AS A LENS CREATOR?
    • barzzadill
    • 8 فبراير، 2021 16:49
    • تم التحرير
    2 تعليقات
  • Smai5500
    • rrr6778
    • 8 فبراير، 2021 15:42
    0 تعليقات
  • Smai5500
    • rrr6778
    • 8 فبراير، 2021 15:42
    0 تعليقات
  • 2D Face Tracking
    • Jhonnel Pica
    • 8 فبراير، 2021 13:00
    1 تعليق
  • Freak
    • Helena Bahdzel
    • 8 فبراير، 2021 11:47
    2 تعليقات
  • Forest Nymph
    • Helena Bahdzel
    • 8 فبراير، 2021 11:47
    2 تعليقات
  • Glitch syle
    • iimaimounah
    • 8 فبراير، 2021 10:13
    3 تعليقات
  • Motorola edge+
    • Steve Weir
    • 8 فبراير، 2021 07:22
    0 تعليقات
  • How i can add lensstudio to my website
    • Permanently deleted user
    • 8 فبراير، 2021 05:16
    • تم التحرير
    4 تعليقات
  • How would I upload a Lightroom Preset from my phone to Lens Studio?
    • Permanently deleted user
    • 8 فبراير، 2021 04:37
    1 تعليق
  • THESE ARE MY FAVES 😃
    • Steve Weir
    • 8 فبراير، 2021 03:16
    3 تعليقات
  • OVER 1 MILLION VIEWS!
    • Steve Weir
    • 8 فبراير، 2021 03:10
    5 تعليقات
  • «
  • ‹
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It