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    • 10 يناير، 2020 17:34
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    • 10 يناير، 2020 21:38
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    • 10 يناير، 2020 16:27
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    • Permanently deleted user
    • 10 يناير، 2020 04:33
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    • Permanently deleted user
    • 10 يناير، 2020 02:28
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    • 9 يناير، 2020 22:24
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    • 9 يناير، 2020 14:27
    1 تعليق
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    • Permanently deleted user
    • 9 يناير، 2020 14:00
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    • 8 يناير، 2020 20:27
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    • Permanently deleted user
    • 8 يناير، 2020 18:53
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    • Prince_1322
    • 8 يناير، 2020 08:23
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    • Asadbek.23
    • 8 يناير، 2020 03:59
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  • first lens :)
    • Permanently deleted user
    • 8 يناير، 2020 03:07
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    • Brandon / Apoc
    • 8 يناير، 2020 00:16
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    • 7 يناير، 2020 21:54
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    • R3isstafiso
    • 7 يناير، 2020 21:39
    1 تعليق
  • Possible to add more vertices to "Face Stretch"?
    • Permanently deleted user
    • 7 يناير، 2020 21:12
    2 تعليقات
  • I want to make a lens that switches between different face images when i tap the screen
    • ookallioo
    • 7 يناير، 2020 19:53
    1 تعليق
  • Sagachy
    • Permanently deleted user
    • 7 يناير، 2020 02:12
    0 تعليقات
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    • 7 يناير، 2020 00:51
    1 تعليق
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    3 تعليقات
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    • Permanently deleted user
    • 6 يناير، 2020 02:07
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    • 5 يناير، 2020 17:32
    1 تعليق
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    • 5 يناير، 2020 12:38
    1 تعليق
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    • Permanently deleted user
    • 5 يناير، 2020 12:36
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  • Try my lens :)) Slatts
    • Permanently deleted user
    • 5 يناير، 2020 05:19
    0 تعليقات
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    • R3isstafiso
    • 5 يناير، 2020 00:08
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  • Purple Reigns
    • Permanently deleted user
    • 4 يناير، 2020 01:31
    0 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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