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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
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    • Marco Vanossi
    • 4 مارس، 2020 07:25
    0 تعليقات
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    • bradenboothby
    • 4 مارس، 2020 03:30
    1 تعليق
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    • 4 مارس، 2020 02:45
    1 تعليق
  • When Swapping Cameras - Lens Disappears
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    • 4 مارس، 2020 02:43
    1 تعليق
  • Make Live Target transparent
    • Permanently deleted user
    • 4 مارس، 2020 02:06
    1 تعليق
  • Review improvements
    • Marco Vanossi
    • 3 مارس، 2020 23:01
    0 تعليقات
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    • 3 مارس، 2020 21:47
    3 تعليقات
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    • Marco Vanossi
    • 3 مارس، 2020 20:02
    • تم التحرير
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    • Dweeh
    • 3 مارس، 2020 15:31
    2 تعليقات
  • where did it go
    • Permanently deleted user
    • 3 مارس، 2020 15:19
    1 تعليق
  • Melting Material
    • Jaymie San Miguel
    • 3 مارس، 2020 13:23
    1 تعليق
  • lens id a71ab266-42a0-4c1e-bd5d-678d2ccf595b
    • Marco Vanossi
    • 2 مارس، 2020 20:26
    0 تعليقات
  • Please rate my filter i am new by creating 🤪
    • Nagy Csaba
    • 2 مارس، 2020 20:24
    3 تعليقات
  • I am proud for this one please check it😘
    • Nagy Csaba
    • 2 مارس، 2020 20:23
    0 تعليقات
  • ive just crated my first one filter, pls check it out guys 😊
    • Nagy Csaba
    • 2 مارس، 2020 20:21
    0 تعليقات
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    • Permanently deleted user
    • 2 مارس، 2020 17:23
    4 تعليقات
  • “throw it back” emoji crown lens
    • xtynesha
    • 2 مارس، 2020 10:41
    • تم التحرير
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  • Lens rejected
    • Say Design
    • 2 مارس، 2020 08:02
    • تم التحرير
    0 تعليقات
  • Official Creators (verified) - Snap HQ
    • bradenboothby
    • 2 مارس، 2020 03:07
    2 تعليقات
  • sunset moon - a warm lens perfect for everyone
    • bradenboothby
    • 2 مارس، 2020 03:03
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  • Viral lenses pulled and stuck in review
    • Marco Vanossi
    • 1 مارس، 2020 22:33
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  • desire - lens
    • wesamkk5
    • 1 مارس، 2020 20:46
    0 تعليقات
  • memories
    • wesamkk5
    • 1 مارس، 2020 20:39
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  • Bullcrap
    • Jamielouann
    • 1 مارس، 2020 16:59
    2 تعليقات
  • Play boi die lit vhs
    • Permanently deleted user
    • 1 مارس، 2020 16:12
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  • MONONOKE
    • Sarah Mayer
    • 1 مارس، 2020 12:53
    0 تعليقات
  • Hdhdh
    • Permanently deleted user
    • 1 مارس، 2020 10:20
    0 تعليقات
  • why isn't there an option for a face mask?
    • kenzief925
    • 1 مارس، 2020 05:02
    3 تعليقات
  • Controlling Script initialzation
    • sava nozin
    • 1 مارس، 2020 02:00
    2 تعليقات
  • Terrible audio quality from lens
    • Marco Vanossi
    • 1 مارس، 2020 01:13
    2 تعليقات
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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