The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Bokeh (Mocha Coffee)
    • Fqe
    • 16 مارس، 2021 08:08
    2 تعليقات
  • Face Glitch (Spark AR)
    • Fqe
    • 16 مارس، 2021 08:06
    2 تعليقات
  • Keyboard Spark AR
    • Fqe
    • 16 مارس، 2021 08:05
    2 تعليقات
  • TAN (Saudi Style)
    • Fqe
    • 16 مارس، 2021 08:03
    2 تعليقات
  • Face Morph 3D
    • Fqe
    • 16 مارس، 2021 08:02
    2 تعليقات
  • Body 3D
    • Fqe
    • 16 مارس، 2021 08:00
    2 تعليقات
  • Fullscreen Template
    • Fqe
    • 16 مارس، 2021 07:59
    2 تعليقات
  • Portal 3D
    • Fqe
    • 16 مارس، 2021 07:58
    2 تعليقات
  • Spark Ar Towers
    • Fqe
    • 16 مارس، 2021 07:56
    2 تعليقات
  • Vendetta Mask VHS
    • Fqe
    • 16 مارس، 2021 07:54
    1 تعليق
  • Dream WOLF
    • Fqe
    • 16 مارس، 2021 07:51
    0 تعليقات
  • Bougain PinK
    • Fqe
    • 16 مارس، 2021 07:50
    0 تعليقات
  • Daylight
    • Fqe
    • 16 مارس، 2021 07:47
    1 تعليق
  • Blurred
    • Fqe
    • 16 مارس، 2021 07:45
    1 تعليق
  • Copy of C I A O lens
    • qatar4u
    • 16 مارس، 2021 03:01
    • تم التحرير
    0 تعليقات
  • New design
    • qatar4u
    • 16 مارس، 2021 02:58
    0 تعليقات
  • how to make text bar moved
    • Permanently deleted user
    • 16 مارس، 2021 01:33
    2 تعليقات
  • Bad Boy Chiller Crew Filter
    • mxllyrxse19
    • 16 مارس، 2021 00:36
    0 تعليقات
  • Sperkle Fish eye
    • ardaberk05
    • 15 مارس، 2021 22:04
    0 تعليقات
  • Uploading Error - Lens too large unpacked
    • Permanently deleted user
    • 15 مارس، 2021 19:54
    3 تعليقات
  • Hat Configuration
    • Fqe
    • 15 مارس، 2021 18:25
    0 تعليقات
  • 2D Objects
    • Fqe
    • 15 مارس، 2021 18:22
    0 تعليقات
  • 3D Objects
    • Fqe
    • 15 مارس، 2021 18:21
    0 تعليقات
  • Visual Scripting 3D
    • Fqe
    • 15 مارس، 2021 18:19
    0 تعليقات
  • Tween 3D
    • Fqe
    • 15 مارس، 2021 18:16
    0 تعليقات
  • Script more than effect with the same lens
    • Fqe
    • 15 مارس، 2021 18:08
    0 تعليقات
  • Face Liquify
    • Fqe
    • 15 مارس، 2021 18:05
    0 تعليقات
  • Four effects in one lens
    • Fqe
    • 15 مارس، 2021 17:45
    0 تعليقات
  • Kira Kira Effect
    • Fqe
    • 15 مارس، 2021 17:42
    0 تعليقات
  • NiceDay
    • Fqe
    • 15 مارس، 2021 17:38
    0 تعليقات
  • «
  • ‹
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It