1. Community
2. General
3. Can't find lens on SnapCam

Hello! We totally understand the need to test in a more realistic environment and are working on resolving this as well along with being able to find all approved Lenses in Snap Camera, as soon as ...

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• Natasha Weinstein
• February 28, 2019 19:16

1. Community
2. Share Your Creations
3. Community Snap lens for business

Hi! Yes, feel free to print out the Snapcode for people at your business to scan. You can also share the Lens link to the Snapcode which makes it easy for people to unlock the Lens on mobile. For m...

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• Natasha Weinstein
• October 17, 2018 13:56
• Edited

1. Community
2. General
3. Getting a snap code before lens being published, and liking two lenses with the same code?

Hi Benoit, The Snapcode that includes a ghost in the center is generated for different types of activations. If you want to publish a Lens within My Lenses in Lens Studio, you will not have an opti...

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• Natasha Weinstein
• October 17, 2018 13:48

1. Community
2. General
3. profile lens creator

Hello! Glad you are enjoying the new profile feature and I understand your desire to become an Official Lens Creator. We will look into your application and will be in touch very soon.  Cheers, Nat...

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• Natasha Weinstein
• October 17, 2018 13:21

1. Community
2. General
3. Getting a snap code before lens being published, and liking two lenses with the same code?

Hi Benoit, You can't get the Snapcode without submitting the Lens in My Lenses, however, you can submit and once the Lens is approved and Snapcode is provided, you can go into My Lenses and switch...

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• Natasha Weinstein
• October 16, 2018 05:02

1. Community
2. General
3. More lens statistics

Hi Mads, At this time, it's only possible to check the Views, Scan and Shares for each Len you submit through My Lenses. If you're interested in more advanced metrics, you could consider a paid cam...

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• Natasha Weinstein
• October 16, 2018 04:55

1. Community
2. General
3. Updates on Creator Profile pages?

Hi Rhonda, We are making some updates on our side, however we can still look into it, please file a support ticket and be sure to include the username for the profile. Cheers, Natasha

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• Natasha Weinstein
• October 16, 2018 04:51

1. Community
2. Feature Requests
3. Lenses

Hi! It's not currently possible to create a Lens in Lens Studio and tie it to a specific location for a set amount of time. As an alternative, you can customize a set of event-based Lenses using On...

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• Natasha Weinstein
• June 22, 2018 18:00

1. Community
2. Feature Requests
3. Not able to submit

Hi Gursher, Sorry to hear you're having this issue. We will reach out directly to see if we can resolve. Thanks, Natasha

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• Natasha Weinstein
• June 22, 2018 17:52

1. Community
2. Scripting
3. I made a simple volume slider

Hi Aaron, Very cool. We'll also add an integrated volume slider in the audio component to the feature request list. Happy creating! Natasha

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• Natasha Weinstein
• June 22, 2018 17:49