Kaitlyn Benitez-Strine
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How do I become a member of the Snap Lens Network?
Thanks for your interest in joining the Snap Lens Network! We are looking for creators who are actively supporting the community by participating in the forums and showcasing professional-level exp...
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Why is Snap Camera showing a yellow screen?
If Snap Camera is showing yellow screen instead of your camera feed, please make sure that you have the Snap Camera application open and running.
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What is the maximum file size allowed for a Lens?
A standard Lens has a maximum packaged file size of is 8MB. Lenses utilizing SnapML may include an additional 10MB of machine learning assets. You can find the current file size of your Lens by cl...
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How do I change the name or preview video of a Lens that has already been submitted?
Open up your project in Lens Studio. Click Project Info. Change the name and/or video preview and click Apply. Click Publish Lens and submit your Lens as an update.
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How do I optimize my Lens if it's over 8 MB in size?
You can reduce the size of your Lens by optimizing each of the assets in your Lens Studio project. Here are some recommendations for specific asset types: Audio - All audio files imported to your ...
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How can I find my Lens in Snap Camera?
The easiest way to locate your Lens in Snap Camera is by using the Lens Link. To find the Lens Link: Open up the My Lenses site through either this link or the button found in Lens Studio Locate y...
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Is it possible to activate two different Lenses that are associated with the same Snapcode?
Yes! It is possible to activate two experiences within a Lens, but you will need to build it as a single experience that has two states (i.e. Lens option one is visible and then you ask the user to...
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What 3D model formats does Lens Studio support?
Lens Studio supports .FBX and .OBJ formats for 3D models. To learn more about preparing objects for export, check out the 3D Object Import guide and the 3D model export guide.
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I'm looking for a Snapchat Lens Developer to make a Lens for me. Where can I find them?
You can find and connect with certified creators through the Creator Marketplace. Please Note: You will need a Snap Business account to access the Creator Marketplace.
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Is it possible to create a face mask that reflects specular Light or any environment map?
You can do this using a Face Mask material or PBR material, as long as you're using a good normal map that matches up with the face mask. You can create a new Face Mask material in the Resources pa...
