1. Community
2. Feature Requests
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Hey Mike, Thank you for the recommendation. I've gone ahead and passed it on to the devs. Cheers,Vincent

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• Vincent Tang
• March 31, 2022 23:05

1. Community
2. General
3. Lens Studio Older Version

Hey Caio, I am reaching out to you privately to connect you with the right resources. Expect an email from lensstudio-support@snapchat.com in a little bit. Cheers,Vincent

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• Vincent Tang
• March 22, 2022 21:31

1. Community
2. Getting Started
3. Lens invalid or borken

Hey folks, Thanks for chiming in. The issue was caused by a script trying to access a property of an object that was not assigned. Issues like these can be spotted in the logger. Cheers,Vincent

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• Vincent Tang
• March 09, 2022 22:27

1. Community
2. Getting Started
3. Publishing without a phone?

Hey Robert, What is the issue you are seeing that led you to this conclusion? Cheers,Vincent  

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• Vincent Tang
• March 09, 2022 22:22

1. Community
2. General
3. DisplayName does not render on device

Hey Eric, I asked for some more details on the ticket you submitted. I'm not able to replicate the issue myself. Usually issues with dynamic text are due to privacy permissions but Display Name sho...

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• Vincent Tang
• February 17, 2022 17:56

1. Community
2. Getting Started
3. Lens invalid or borken

Hey Jim, That is a new one 🤔. Would you mind recreating the issue and then submit a report with the project file via Help > Report an Issue? If the file is too big, you can also send a download lin...

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• Vincent Tang
• February 14, 2022 20:59

1. Community
2. General
3. lens not available in your region at this time

Hey Kevin, Most likely your account is based in a location that doesn't permit some of the tracking that a Connected Lens can get access to. The fact that the other account is working is unusual. I...

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• Vincent Tang
• February 08, 2022 23:51

1. Community
2. General
3. Why Marker in Snap Camera does not work?

Hey Folks, Marker tracking is not supported on Snap Camera at this time. I will pass your feedback on as a feature request. Cheers,Vincent

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• Vincent Tang
• January 27, 2022 20:26

1. Community
2. Scripting
3. GetCandles FTXAPI

Hey Leon, Yes there was an issue on the backend. It has been addressed. Please let me know if you are still seeing that error. Cheers,Vincent

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• Vincent Tang
• December 16, 2021 16:11

1. Community
2. Scripting
3. GetCandles FTXAPI

Hey Leon, This sounds like it might be an issue on the backend. Are you still seeing this issue? Cheers,Vincent

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• Vincent Tang
• December 14, 2021 17:29