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Getting Started

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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show no status All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • New Lens Studio Forum Pinned
    • Vincent Tang
    • May 24, 2022 22:31
    1 comment
  • Snap camera no available camera input
    • Wou
    • April 02, 2020 15:41
    • Edited
    67 comments
  • Camera Roll Upload Tutorial
    • Mikael Hagen Johansen
    • February 11, 2020 17:35
    11 comments
  • Random Image Chooser Template - Super Customizable Featured
    • Brandon / Apoc
    • January 08, 2020 00:16
    • Edited
    8 comments
  • MacOS won't show other camera options on Discord
    • Ang
    • April 22, 2022 21:21
    2 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=31283616a1a247d2b60c7ceee0373c3f&metadata=01&share_id=MzU4QjVF&locale=ar_SA@calendar=gregorian
    • zbiggie_66
    • November 07, 2021 07:01
    • Edited
    1 comment
  • [Guide] Open your Creator Profile
    • SirQu3ntin
    • December 04, 2020 19:53
    • Edited
    9 comments
  • How do I make a grainy/static effect
    • Tudy.pop
    • May 18, 2020 05:01
    1 comment
  • Chrome book
    • Santosh Erram
    • April 22, 2020 21:45
    2 comments
  • [EXAMPLE PROJECT] Hide UI - Instructions
    • hardiksave01
    • March 17, 2020 18:05
    3 comments
  • Kira kira
    • glentiv15
    • February 08, 2020 10:55
    5 comments
  • Updated for LS 2.0+, Tutorial: How to have 3D Head Binded Objects Over Background Segmented Scene
    • Brandon / Apoc
    • October 20, 2019 15:20
    • Edited
    2 comments
  • Push Lens to device not working
    • Luis Guerrero
    • June 13, 2019 22:07
    5 comments
  • LoL lala
    • SAIF
    • May 30, 2022 15:10
    0 comments
  • Showing 'by null' instead of my name when my lens is opened
    • Parv Jain
    • April 10, 2022 04:23
    3 comments
  • Kurdistan Region of Iraq
    • omar_goran9144
    • January 22, 2022 21:23
    4 comments
  • I am complete 3 months today i make and post daily @SnapAR AR lens.
    • Vivek.0525
    • November 10, 2021 13:45
    2 comments
  • Reality human
    • Parminder Kaur soni
    • October 10, 2021 06:14
    0 comments
  • Does Snapchat provide encryption to video and photos?
    • Michel John
    • September 03, 2021 19:18
    2 comments
  • Fritz.ai Closing Down
    • john
    • August 31, 2021 17:45
    2 comments
  • Im new how did i go?
    • flynnhewlett
    • August 09, 2021 02:52
    2 comments
  • Lens design course "in Arabic"
    • Anas Alhadj
    • July 28, 2021 21:41
    3 comments
  • I can't find the lenses by Snap Inc. on Snap Camera
    • Blinger Bee
    • July 11, 2021 18:53
    1 comment
  • I need gold star
    • gelas.gelas
    • June 23, 2021 22:01
    3 comments
  • Instantiating Prefabs onto Other Objects
    • Helena Dong
    • June 11, 2021 14:15
    0 comments
  • RRR6778
    • rrr6778
    • May 26, 2021 12:54
    0 comments
  • Max's eyes won't stay in his head, and he won't frown
    • Michael Holloway
    • April 18, 2021 02:08
    2 comments
  • Somehow I cannot manage to submit my lens
    • Kitty the Cat
    • April 17, 2021 15:28
    • Edited
    3 comments
  • פילטרים
    • לב
    • March 22, 2021 18:44
    0 comments
  • [Guide] How To Make A Viral Lens
    • Jason K
    • March 21, 2021 01:18
    • Edited
    7 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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