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Getting Started

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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
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  • How do i use Snap Camera with Google Meet with a USB camera
    • Lena Bielak - Samulak
    • April 30, 2021 10:45
    1 comment
  • How to Edit Face Inset with Face Retouch
    • Justinlaule
    • April 26, 2021 11:51
    1 comment
  • PLS Help me find lens
    • BuRN Just
    • April 24, 2021 06:21
    2 comments
  • Why mono instead of stereo when using aound
    • Thumpermonkey
    • April 21, 2021 17:38
    1 comment
  • Lens size error
    • mr_haadi1
    • April 19, 2021 11:54
    2 comments
  • Max's eyes won't stay in his head, and he won't frown
    • Michael Holloway
    • April 18, 2021 02:08
    2 comments
  • Drmrjoj
    • Drmrjoj
    • April 18, 2021 01:36
    0 comments
  • Drmrjoj
    • Drmrjoj
    • April 18, 2021 01:36
    0 comments
  • Somehow I cannot manage to submit my lens
    • Kitty the Cat
    • April 17, 2021 15:28
    • Edited
    3 comments
  • hi
    • basheer ahmed sirajudeen
    • March 30, 2021 08:27
    3 comments
  • Need Help
    • Craven And Hargreaves
    • March 24, 2021 13:21
    1 comment
  • פילטרים
    • לב
    • March 22, 2021 18:44
    0 comments
  • לא עובד לי
    • לב
    • March 22, 2021 14:03
    0 comments
  • [Guide] How To Make A Viral Lens
    • Jason K
    • March 21, 2021 01:18
    • Edited
    7 comments
  • CHANGE THE SPACE BETWEEN TEXT LINES
    • Diego Poveda
    • March 15, 2021 00:04
    2 comments
  • Album cover filter
    • daniel cazar
    • March 09, 2021 18:54
    2 comments
  • Image shaking bug
    • Tobias Mosart
    • February 27, 2021 23:45
    1 comment
  • Emojis
    • diana melnicenco
    • February 24, 2021 11:40
    1 comment
  • Lens For My Website
    • irshad ahmed
    • February 21, 2021 16:24
    1 comment
  • SnapML Tutorial Model Training
    • Josiah Blaisdell
    • February 19, 2021 17:25
    • Edited
    2 comments
  • Depth Buffer in Material Editor
    • lisichka ggg
    • February 17, 2021 07:20
    • Edited
    1 comment
  • Shortcut to Toggle Preview in Material Editor
    • lisichka ggg
    • February 15, 2021 15:12
    1 comment
  • I can't even get started
    • Michael Donahue
    • February 14, 2021 19:51
    11 comments
  • Can i crease a lens on iphone
    • Rae
    • February 12, 2021 09:22
    1 comment
  • Help
    • Angeloislittt
    • February 09, 2021 16:43
    1 comment
  • HOW CAN I GET GOLD STAR AS A LENS CREATOR?
    • Diako Mohammed
    • February 08, 2021 16:49
    • Edited
    2 comments
  • Lens Studio Wont Download
    • A6298
    • January 30, 2021 02:41
    2 comments
  • Snapcamera on zoom only show the logo
    • Phakathip Janya
    • January 28, 2021 20:54
    0 comments
  • my project is not closing
    • emma_abam
    • January 28, 2021 06:28
    1 comment
  • How can I use Snap Camera with other softwares?
    • welding zilla
    • January 25, 2021 14:36
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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