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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
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  • Rello24rello2400
    • Derell Thompson
    • June 01, 2019 11:50
    2 comments
  • Baking two animations on the FBX
    • Jesús García
    • April 25, 2019 13:56
    2 comments
  • Preview stuck on face
    • Benjamin Sacks
    • May 01, 2018 23:30
    2 comments
  • How to create a Fixed fullscreen frame like a Geofilter? (2D and not animated) **photo**
    • vedantsabadra
    • February 07, 2018 10:28
    2 comments
  • PBR specifications?
    • Punto Devista
    • January 17, 2018 21:22
    2 comments
  • How do i add a png or jpg picture
    • Tyler Ross
    • January 13, 2018 11:19
    2 comments
  • Are you able to update the lens icon?
    • Aaron
    • January 13, 2018 10:18
    2 comments
  • PLEASE HELPPPPP EMERGENCY!!!
    • monkeyvadim
    • January 11, 2018 20:26
    2 comments
  • Bloom effect using device tracking
    • Mario Cruz
    • April 25, 2022 18:52
    1 comment
  • MacOS won't show other camera options on Discord
    • Ang
    • April 22, 2022 21:21
    1 comment
  • Is there a 32 bit version available for Snap Camera?
    • lizy2busy
    • April 20, 2022 12:44
    1 comment
  • Import project from My Lenses?
    • Robert P
    • March 13, 2022 15:41
    1 comment
  • Best use of community
    • Louis Adele
    • January 30, 2022 17:37
    1 comment
  • No puedo descargar Lens Sutdio
    • Tuleter
    • January 28, 2022 21:07
    1 comment
  • I NEED IDEA
    • :)
    • January 23, 2022 13:05
    1 comment
  • Finding filters and dates
    • Nickyyg12
    • January 22, 2022 23:20
    1 comment
  • Flipped Lens
    • osan
    • December 19, 2021 10:52
    1 comment
  • help!I can't open the template
    • Melon Studio
    • December 13, 2021 21:14
    1 comment
  • how can i fix it?
    • C08 - 21 - Phan Thị Bình Minh
    • December 06, 2021 08:29
    1 comment
  • Help camera issue
    • Diego berrondo
    • November 26, 2021 11:50
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=31283616a1a247d2b60c7ceee0373c3f&metadata=01&share_id=MzU4QjVF&locale=ar_SA@calendar=gregorian
    • zbiggie_66
    • November 07, 2021 07:01
    • Edited
    1 comment
  • how to make vhs filter with time and date?
    • JoKa
    • October 20, 2021 09:19
    1 comment
  • Surface Tracking
    • Vlad Nahaiev
    • October 02, 2021 13:48
    1 comment
  • Some Blendshapes Not Working
    • Max Solomon
    • September 16, 2021 01:39
    1 comment
  • how do i downlaod snap camera
    • Toong Toong
    • September 15, 2021 05:54
    1 comment
  • when i open google meet yesterday it wont run
    • syafrina izzani
    • September 05, 2021 18:05
    1 comment
  • Mark
    • Emily Shultz
    • August 15, 2021 02:25
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=d4a380dffe674e5bb6fe6a32195840dd&metadata=01
    • Salha S
    • July 22, 2021 05:17
    1 comment
  • PSD/PDF/PNG get turned into binary assets when I add them to the resource list
    • Sofia M
    • July 14, 2021 20:28
    1 comment
  • I can't find the lenses by Snap Inc. on Snap Camera
    • Blinger Bee
    • July 11, 2021 18:53
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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