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Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
Show all All Planned Not planned Completed Answered No status Sort by comments Newest post Recent activity Votes Comments New Post
  • I need help
    • pamelarose9178
    • May 30, 2021 04:57
    2 comments
  • PLS Help me find lens
    • BuRN Just
    • April 24, 2021 06:21
    2 comments
  • Lens size error
    • mr_haadi1
    • April 19, 2021 11:54
    2 comments
  • Max's eyes won't stay in his head, and he won't frown
    • Michael Holloway
    • April 18, 2021 02:08
    2 comments
  • CHANGE THE SPACE BETWEEN TEXT LINES
    • Diego Poveda
    • March 15, 2021 00:04
    2 comments
  • Album cover filter
    • daniel cazar
    • March 09, 2021 18:54
    2 comments
  • SnapML Tutorial Model Training
    • Josiah Blaisdell
    • February 19, 2021 17:25
    • Edited
    2 comments
  • Scrolling and Searching Answered
    • Jody Katz
    • February 14, 2021 05:56
    2 comments
  • HOW CAN I GET GOLD STAR AS A LENS CREATOR?
    • Diako Mohammed
    • February 08, 2021 16:49
    • Edited
    2 comments
  • Lens Studio Wont Download
    • A6298
    • January 30, 2021 02:41
    2 comments
  • Frustrated 1st time user
    • John Michael
    • January 24, 2021 22:58
    2 comments
  • How can I edit filters in Lens Studio?
    • Alejandro Arana Gonzalez
    • January 12, 2021 17:34
    2 comments
  • Posterize?
    • John K
    • January 03, 2021 04:21
    2 comments
  • Backgrounds!
    • Oskar Flores
    • December 06, 2020 08:16
    2 comments
  • I hope I can use it
    • Arjielen T. Baleriado
    • December 03, 2020 09:42
    2 comments
  • Exporting videos with filters outside of snapchat
    • B.M. Kranenborg
    • November 24, 2020 13:06
    2 comments
  • I can't import my .jpeg .jpg .png (etc) files.
    • Joel Steen
    • November 22, 2020 13:49
    2 comments
  • snap cam opens but automaticlly close after 3 sec
    • Stark King
    • November 22, 2020 07:58
    2 comments
  • Duplicate and mirror an object
    • Antony Tsaï
    • November 18, 2020 08:39
    2 comments
  • Check if sound enabled?
    • lisichka ggg
    • October 30, 2020 08:38
    2 comments
  • Lens experiment
    • anl7j
    • October 10, 2020 08:06
    2 comments
  • Louis Partridge
    • Kamillasn4
    • October 05, 2020 21:47
    2 comments
  • Shrek - Face Paint & Ears
    • C MacLaren
    • September 28, 2020 12:28
    2 comments
  • beard and mustache - DeepFake over the other deepfake
    • Germán David León Beltrán
    • September 16, 2020 16:55
    • Edited
    2 comments
  • How do i add a text and make it disappear on capture mode?
    • dipshah99
    • August 19, 2020 14:22
    2 comments
  • full body attachments and triggers
    • j.patn
    • August 14, 2020 19:21
    2 comments
  • Unavailable to login and save lens
    • Khushnoor381
    • June 30, 2020 09:29
    2 comments
  • About execution order in material editor
    • shimpei suganuma
    • June 19, 2020 13:24
    2 comments
  • Image to Material
    • Valorant Awk
    • June 17, 2020 15:48
    2 comments
  • Bitmoji-style based on Paper Head Template
    • Rachel Thorn
    • June 15, 2020 08:03
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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