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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

Show no status All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • New Lens Studio Forum Pinned
    • Vincent Tang
    • May 24, 2022 22:23
    1 comment
  • ؟
    • ام ماجد
    • June 06, 2022 16:39
    0 comments
  • ؟
    • ام ماجد
    • June 06, 2022 16:39
    0 comments
  • please
    • dilan-malik
    • June 05, 2022 02:05
    • Edited
    0 comments
  • Custom Landmarks not loading from Profile
    • Andrew Deutsch
    • May 26, 2022 13:25
    0 comments
  • more hotkeys + random filter hotkey
    • ZACKAUGUSTUS
    • May 23, 2022 14:33
    0 comments
  • HDR
    • L26.a
    • May 23, 2022 07:34
    0 comments
  • 0414 955 09 31
    • wildarlys melendez
    • May 16, 2022 13:53
    1 comment
  • Google Geospatial API
    • Matt
    • May 13, 2022 05:29
    0 comments
  • Application "snapcamera"win10 does not connect to the server, I can't click on anything
    • Thierry Von
    • May 08, 2022 18:14
    5 comments
  • Public profile
    • Hsn4-4
    • May 08, 2022 01:01
    1 comment
  • Monitization
    • kruparth
    • May 03, 2022 12:39
    3 comments
  • iraq
    • hellokitty
    • April 30, 2022 07:14
    1 comment
  • iraq
    • hellokitty
    • April 30, 2022 07:12
    0 comments
  • Motion blur Effect
    • hama gardy
    • April 23, 2022 11:17
    0 comments
  • 0129393929
    • sediqa_ismail
    • April 19, 2022 08:44
    0 comments
  • UCZ.0
    • ucz.0
    • April 18, 2022 17:52
    0 comments
  • 0129393929
    • sediqa_ismail
    • April 08, 2022 20:18
    3 comments
  • How to make nose contouring
    • Permanently deleted user
    • April 05, 2022 04:10
    1 comment
  • request snapstar
    • Hamai Moabil
    • April 04, 2022 23:26
    0 comments
  • How to use lenses
    • emilyamelia
    • April 04, 2022 07:21
    • Edited
    0 comments
  • Native Colour Slider
    • K540076
    • April 01, 2022 09:26
    0 comments
  • cartoon style
    • 胡树锦
    • April 01, 2022 05:18
    0 comments
  • 3D object texture not entirely display
    • Wael Souidi
    • March 30, 2022 12:30
    0 comments
  • Sort Resources by Name
    • Mike.Ripcord
    • March 27, 2022 20:21
    2 comments
  • HDR Plus
    • Y3-j
    • March 27, 2022 13:03
    0 comments
  • Face stretch
    • Permanently deleted user
    • March 23, 2022 10:03
    0 comments
  • no
    • xia an
    • March 17, 2022 09:06
    0 comments
  • Photosensitive epilepsy
    • r-aqqq
    • March 15, 2022 20:17
    1 comment
  • Bitmoji support in lenses
    • SUJAY KANOLKAR
    • March 08, 2022 04:56
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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