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Feature Requests

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Suggest ideas for things you'd like to see in Lens Studio

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  • New Lens Studio Forum Pinned
    • Vincent Tang
    • May 24, 2022 22:23
    1 comment
  • Snap Camera on Linux
    • Permanently deleted user
    • April 01, 2020 13:37
    39 comments
  • Gold Star Who deserves?
    • deema1889
    • December 18, 2021 06:06
    29 comments
  • Big list o' feature requests
    • Acknickulous
    • January 15, 2018 19:50
    • Edited
    14 comments
  • Have a Landmarker Location Request?
    • Kaitlyn Benitez-Strine
    • September 06, 2019 18:42
    • Edited
    13 comments
  • Face Effect
    • Tauguylar brice
    • July 12, 2019 10:43
    12 comments
  • Billboarding particles
    • Acknickulous
    • December 16, 2018 01:25
    11 comments
  • public profile please help
    • ardaberk05
    • December 22, 2020 20:57
    10 comments
  • Your GPU is not supported. It either doesn't support Open GL 4.1 or has outdated drivers installed
    • Permanently deleted user
    • June 04, 2020 20:09
    9 comments
  • Improved animation workflow
    • Acknickulous
    • January 04, 2018 09:41
    9 comments
  • lens for game
    • shaho-it
    • July 19, 2021 09:17
    8 comments
  • I want to use canon's webcam system. "EOS Webcam Utilit"
    • たかよし
    • September 15, 2020 08:10
    8 comments
  • Import from AR Library
    • yoshinoya
    • June 09, 2020 20:37
    8 comments
  • Stats of lens on phone
    • furkanaibani
    • May 15, 2020 07:02
    8 comments
  • 3D Emitter Script
    • Ryan Hafner
    • January 26, 2020 21:59
    • Edited
    8 comments
  • Lens Reset
    • Calvin Wayne
    • January 16, 2018 00:20
    8 comments
  • Have Lens Studio on Linux if possible
    • Permanently deleted user
    • December 16, 2017 17:51
    8 comments
  • Request Gold Star
    • Rebwardlawar
    • April 24, 2021 01:55
    7 comments
  • Among Us
    • ardaberk05
    • December 03, 2020 07:47
    7 comments
  • Acesss Microphone
    • Patrick Henry Vlogs
    • February 13, 2018 00:16
    7 comments
  • gold star
    • ardaberk05
    • September 11, 2021 13:59
    6 comments
  • Update forum portal
    • saqib_m55
    • June 25, 2021 21:46
    6 comments
  • Expanded video format/aspect ratios for lens previews
    • modelsbymike3d
    • January 11, 2021 21:39
    6 comments
  • Lens Creator mobile insights
    • Kat-nisbett
    • December 01, 2020 22:53
    6 comments
  • Select Font
    • SirQu3ntin
    • October 30, 2020 14:37
    6 comments
  • Lens Studio + Snap Camera + Zoom, Without Publishing
    • Permanently deleted user
    • April 07, 2020 09:37
    6 comments
  • Hotkey without number pad
    • Permanently deleted user
    • April 02, 2020 20:18
    6 comments
  • From Image Picker
    • athb.almsha3r
    • November 30, 2019 16:35
    6 comments
  • Tween Manager Doesn't Exist in 1.7.1 l
    • Abigail Porier
    • March 28, 2019 18:06
    6 comments
  • Lens Studio
    • Tauguylar brice
    • November 30, 2018 15:01
    6 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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