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  • Sci fi tech
    • reotimi
    • June 15, 2021 01:28
    6 comments
  • as usual another futuristic lens I named (Atmos) which makes you have this time the role of a human half robot and alien from 2077 go try and give me your opinion for better lens of this style to come
    • Maz
    • June 11, 2021 19:09
    • Edited
    6 comments
  • Lens
    • Caamir_abiib
    • June 06, 2021 02:30
    6 comments
  • blue pebbles ML
    • william
    • June 06, 2021 02:06
    6 comments
  • Hi guys try my new cute alien crown filter with strawberry blush ❤️
    • pamelarose9178
    • June 05, 2021 16:46
    6 comments
  • new lens
    • only_khalifa
    • June 05, 2021 12:09
    6 comments
  • LED MASK LENS
    • itech2030
    • June 04, 2021 13:32
    6 comments
  • I want to show you some of my projects
    • omardiraa
    • June 04, 2021 11:48
    • Edited
    6 comments
  • Latest Fashion Filters
    • ScreenWear.com.au
    • June 04, 2021 11:10
    6 comments
  • forever Lens
    • Maitham911
    • June 04, 2021 07:43
    • Edited
    6 comments
  • RC CAR
    • abhinav1285
    • June 04, 2021 05:53
    6 comments
  • Black heart crown 🖤
    • Allie_neff
    • June 02, 2021 22:31
    6 comments
  • Hi guys check my new latest lens it's a 90s tv filter :)
    • pamelarose9178
    • June 02, 2021 21:40
    6 comments
  • XA7 ( New Face Lens )
    • Adnanx741
    • June 02, 2021 09:01
    6 comments
  • Positive Words Lens with 2D delusional shadow
    • itech2030
    • June 01, 2021 05:52
    6 comments
  • Fun Ice Cream Lens (Chain Physics)
    • Maha
    • June 01, 2021 02:50
    6 comments
  • Aezzy beauty
    • Awaischorahi
    • May 31, 2021 18:15
    6 comments
  • Door segmentation with snapml(fritz studio)
    • faith adewale
    • May 31, 2021 08:17
    6 comments
  • VFX tiger
    • william
    • May 31, 2021 06:45
    6 comments
  • Liquid Paint Lens
    • itech2030
    • May 31, 2021 06:44
    6 comments
  • Bass 2 Lens
    • itech2030
    • May 31, 2021 01:52
    • Edited
    6 comments
  • Checkout "Glitch Factor"!
    • Under25 NIFT RBL
    • May 30, 2021 13:47
    6 comments
  • A new lens was used in it ( navigation controller)
    • Maha
    • May 30, 2021 04:40
    6 comments
  • [TEMPLATE] Light Kit
    • Nathan Sandars
    • May 28, 2021 12:09
    • Edited
    6 comments
  • Blurry Flame | SnapML
    • Rob Patterson
    • May 24, 2021 22:59
    6 comments
  • burning fire | a Lens created by me
    • ru.ian
    • May 24, 2021 20:18
    6 comments
  • My new tan lens
    • ‫الشاعر محمد عبدالله الكندي (إعصار كندة)‬‎
    • May 23, 2021 14:45
    6 comments
  • Dark and Cool VFX first time ever
    • prince.h4
    • May 23, 2021 12:13
    6 comments
  • Underwater Distortion
    • haay_ley
    • May 23, 2021 00:12
    6 comments
  • ‎[SnapML] Image Classifier + Style Transfer in one lens
    • itech2030
    • May 22, 2021 15:06
    • Edited
    6 comments
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We're here to help! We just need a little bit of information...

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Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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