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  • SnapML lens - Attractiveness test
    • itech2030
    • February 25, 2021 20:11
    4 comments
  • Try it and tell me what do you think.
    • R5
    • February 24, 2021 19:52
    4 comments
  • Step Grain
    • maheshrawat022
    • February 21, 2021 14:36
    4 comments
  • Siren
    • Agirlxoxo360
    • February 21, 2021 04:10
    4 comments
  • Cyber Lens. What u think guys?
    • aurelianmc
    • February 19, 2021 16:40
    4 comments
  • Grey Lens with 9 Effects
    • itech2030
    • February 18, 2021 16:41
    4 comments
  • This is my very first portal lens . Check it out!
    • Jason K
    • February 17, 2021 17:41
    4 comments
  • [Find the Emoji] - Game
    • SirQu3ntin
    • February 17, 2021 09:14
    4 comments
  • [Holo Eiffel]
    • SirQu3ntin
    • February 17, 2021 13:59
    • Edited
    4 comments
  • AR Asteroids (Game)
    • Alikamal.93
    • February 16, 2021 21:01
    4 comments
  • [Galactic Hole]
    • SirQu3ntin
    • February 16, 2021 18:54
    4 comments
  • I hope you all love this
    • only_khalifa
    • February 16, 2021 04:26
    4 comments
  • "Dreamy"
    • Aiden Droge
    • February 13, 2021 22:03
    4 comments
  • Pretty Grain
    • chakdar.it
    • February 12, 2021 18:46
    4 comments
  • [Love Calculator]
    • SirQu3ntin
    • February 11, 2021 12:35
    4 comments
  • Pencil Sketch
    • Amr Almashrai
    • February 10, 2021 02:59
    • Edited
    4 comments
  • Pivot Transition Lens
    • itech2030
    • February 08, 2021 21:57
    4 comments
  • Creator Profile
    • Robbie4810
    • February 07, 2021 23:21
    4 comments
  • Half mask lens
    • Robbie4810
    • February 07, 2021 22:00
    4 comments
  • Check out my new lens!
    • Dustinawesome20
    • February 02, 2021 01:31
    4 comments
  • My new filter "AQUA"
    • monish_badi
    • January 30, 2021 17:08
    • Edited
    4 comments
  • you're gonna love it _^
    • lilmubrown
    • January 30, 2021 11:22
    4 comments
  • Colour Style
    • gkalra321
    • January 25, 2021 14:45
    4 comments
  • New filter- grunge
    • amaan3107
    • January 25, 2021 14:27
    4 comments
  • Please give me a review of my lenses and need of modifications if any?
    • Abhullar
    • January 25, 2021 03:56
    4 comments
  • Infinity scan!
    • Denis Rossiev
    • January 24, 2021 15:09
    • Edited
    4 comments
  • Feeling Cold
    • Ahmed_amado
    • January 23, 2021 20:41
    4 comments
  • Z2 LOOK THIS
    • zizoagha6
    • January 23, 2021 20:13
    4 comments
  • Easy lens
    • Robbie4810
    • January 23, 2021 19:47
    4 comments
  • Black & Bokah
    • qatar4u
    • January 23, 2021 13:37
    4 comments
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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