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  • Dark Shadows
    • Sofunnyvidz
    • December 09, 2021 00:55
    • Edited
    4 comments
  • GREEN SCREEN PRO
    • Erdenebaatar G.
    • December 04, 2021 10:25
    • Edited
    4 comments
  • Color correction
    • maheshrawat022
    • December 03, 2021 16:22
    4 comments
  • just starting out
    • mikeymike85
    • October 11, 2021 21:32
    4 comments
  • Spooky Horns for spooky season
    • Audi
    • October 07, 2021 16:56
    4 comments
  • Hello ๐Ÿ‘‹ this is my first lens. Please give a review on it.
    • Md Hamza
    • September 05, 2021 21:29
    4 comments
  • Try my new lens (Infinity Road Vr lens)
    • a.m3mri2
    • August 19, 2021 01:20
    4 comments
  • Account Verification
    • rzwanramazan
    • August 14, 2021 00:26
    4 comments
  • HUNTER
    • william
    • August 06, 2021 04:42
    4 comments
  • Colourful shirt
    • a.m3mri2
    • August 05, 2021 19:07
    4 comments
  • Space hand ๐Ÿคš๐Ÿป (handsgestures)
    • a.m3mri2
    • August 05, 2021 19:07
    4 comments
  • Black / White
    • top_x2
    • July 28, 2021 19:29
    4 comments
  • 3D mask
    • dr1hsn
    • July 28, 2021 02:17
    4 comments
  • T Shert / 3D
    • top_x2
    • July 27, 2021 20:16
    4 comments
  • new lens
    • only_khalifa
    • July 27, 2021 18:46
    4 comments
  • Tokyo Olympics
    • haay_ley
    • July 27, 2021 14:27
    • Edited
    4 comments
  • Holographic Demon (AR LENS)
    • Austin Fisher
    • July 25, 2021 08:06
    4 comments
  • Loki
    • vishu
    • July 22, 2021 05:34
    4 comments
  • starboy | a Lens made by me
    • ru.ian
    • July 19, 2021 21:07
    4 comments
  • LUMINOUS PRISM
    • Denis Rossiev
    • July 18, 2021 19:26
    4 comments
  • Laughing Tears
    • wasimghole
    • July 17, 2021 15:25
    4 comments
  • 3d Emoji Mask
    • itech2030
    • July 15, 2021 20:18
    4 comments
  • Animated Face 3D
    • Austin Fisher
    • July 15, 2021 07:09
    4 comments
  • Sea jelly (Underwater depth)
    • saqib_m55
    • July 14, 2021 19:23
    4 comments
  • Elmo - Sesame Street
    • Georgio Nassar
    • July 10, 2021 09:54
    4 comments
  • Cowboy hat ๐Ÿค 
    • eren892
    • July 09, 2021 20:46
    4 comments
  • Skull face
    • dr1hsn
    • July 08, 2021 02:52
    4 comments
  • Aesthetic Cyan Orange
    • Yajan
    • July 07, 2021 03:29
    4 comments
  • Emoji Match Ft Mike! Ahhhh This Was Sooo Much Fun! The Opportunity To Work With Such A Talented Human! Please Enjoy! (My Year Was Made)
    • Kazz Hyuga
    • July 07, 2021 01:26
    4 comments
  • New lens [Night bokeh]
    • Aboday.123
    • July 06, 2021 23:51
    4 comments
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  • ยป

We're here to help! We just need a little bit of information...

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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