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  • TED Talk Lens (Trend)
    • devisevib
    • February 07, 2021 16:14
    • Edited
    5 comments
  • https://lensstudio.snapchat.com/creator/ITPFKq9ikheXBqWPU4UGZg
    • c4_v
    • February 02, 2021 03:21
    5 comments
  • Bling Auto Spa
    • Ahmed_amado
    • January 24, 2021 19:56
    5 comments
  • New Lens "WebCam Core"
    • artistbro6
    • January 24, 2021 01:12
    5 comments
  • Blackout wolf lens
    • Robbie4810
    • January 23, 2021 14:46
    • Edited
    5 comments
  • Pleasant New
    • cruzemedia
    • January 23, 2021 09:21
    5 comments
  • cloud๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜
    • trendalmamlkah
    • January 21, 2021 10:26
    5 comments
  • Strange Angels - Animated through vertex manipulation
    • Gijs Wahl
    • January 16, 2021 11:56
    5 comments
  • classic filter lens that make you look fantastic
    • dawoud66
    • January 08, 2021 12:03
    5 comments
  • New lens
    • sevar
    • January 06, 2021 12:52
    5 comments
  • best Lens in 2020 christmas
    • SlomLife
    • December 31, 2020 14:58
    5 comments
  • NEW LENSE snake filter
    • Taieshaa
    • December 17, 2020 08:55
    • Edited
    5 comments
  • New lens snapML
    • muhammad99sher
    • December 16, 2020 12:30
    5 comments
  • ATLANTIS filter :)
    • maaddie4781
    • December 04, 2020 18:01
    5 comments
  • [ML] Red Vision On Snapchat !
    • Maxime
    • December 03, 2020 15:57
    • Edited
    5 comments
  • My new lens - Time to
    • Tp14k
    • December 02, 2020 03:14
    5 comments
  • Mighty Grain | Best Grain Filter You Will Ever Try
    • James Carr
    • December 01, 2020 20:43
    • Edited
    5 comments
  • Fall Guys Dab
    • Dariusxu
    • November 30, 2020 06:32
    5 comments
  • [ML] Nyctophilia On Snapchat !
    • Maxime
    • November 27, 2020 16:49
    5 comments
  • new lens ( Old TV )
    • Maha
    • November 24, 2020 23:06
    • Edited
    5 comments
  • Colorful face
    • Rotem
    • November 21, 2020 06:02
    5 comments
  • new lens ( scorpion )
    • Maha
    • November 19, 2020 21:07
    5 comments
  • [3D] Smiling Pringle :)
    • Dariusxu
    • November 20, 2020 02:24
    • Edited
    5 comments
  • new lens (cake )
    • Maha
    • November 19, 2020 00:10
    5 comments
  • Christmas Hat
    • bakarimustafa
    • November 18, 2020 00:09
    5 comments
  • [subtitles]
    • SirQu3ntin
    • November 17, 2020 18:36
    5 comments
  • Big Brain! On trending list!!!
    • alisaid_king
    • November 15, 2020 17:14
    5 comments
  • new lens ( pirate island )
    • Maha
    • November 12, 2020 22:21
    5 comments
  • โ„‚๐•™๐•–๐•”๐•œ ๐• ๐•ฆ๐•ฅ ๐•ž๐•ช ๐•Ÿ๐•–๐•จ ๐•—๐•š๐•๐•ฅ๐•–๐•ฃ! (Looking for a partner to help with design)
    • Mvondogirl
    • November 09, 2020 13:44
    5 comments
  • "HAPPY" ... a responsive lens
    • vaibhavj_20
    • November 05, 2020 11:54
    5 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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