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Show no status All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • “Skull print half bandana”
    • Vivek.0525
    • November 29, 2021 01:34
    0 comments
  • “Bandanna with Goggle”
    • Vivek.0525
    • November 28, 2021 02:32
    0 comments
  • “Love”
    • Vivek.0525
    • November 27, 2021 03:08
    0 comments
  • new lens
    • all_1190
    • November 26, 2021 21:49
    0 comments
  • “Blonde hair”
    • Vivek.0525
    • November 26, 2021 02:48
    0 comments
  • “Crystal goggles”
    • Vivek.0525
    • November 25, 2021 01:46
    0 comments
  • “Red neon hearts”
    • Vivek.0525
    • November 24, 2021 15:00
    0 comments
  • “Angel”
    • Vivek.0525
    • November 23, 2021 02:12
    2 comments
  • “Pink Tiara with ears”
    • Vivek.0525
    • November 22, 2021 02:22
    • Edited
    0 comments
  • Filter BlackEdit
    • WALEED ✪
    • November 21, 2021 20:29
    1 comment
  • “CUTE SANTA”
    • Vivek.0525
    • November 21, 2021 02:30
    2 comments
  • lens (x-ray)
    • b2-l
    • November 21, 2021 01:42
    • Edited
    0 comments
  • “Colourful Stars”
    • Vivek.0525
    • November 20, 2021 02:22
    1 comment
  • “Snow man ears”
    • Vivek.0525
    • November 19, 2021 02:36
    1 comment
  • "Curly hair With moustache"
    • Vivek.0525
    • November 18, 2021 03:09
    0 comments
  • “Deer Ears”
    • Vivek.0525
    • November 17, 2021 02:03
    0 comments
  • Circling Kuromi
    • eylull b🐉🦑💤
    • November 15, 2021 18:33
    0 comments
  • SanFly Game
    • Muhammad Rizal M
    • November 15, 2021 14:04
    0 comments
  • Transfixed
    • Proplanz
    • November 15, 2021 13:55
    0 comments
  • Not getting views.
    • varunvdn
    • November 15, 2021 13:36
    1 comment
  • heaven lens
    • WALEED ✪
    • November 15, 2021 13:15
    2 comments
  • Media Picker I have modified so that the image can be moved, zoomed in and out at the same time
    • mr.riad
    • November 15, 2021 10:46
    • Edited
    1 comment
  • “Furry Glasses”
    • Vivek.0525
    • November 15, 2021 04:29
    1 comment
  • Balloon Hunter
    • Soesapto Joeni Hantoro
    • November 14, 2021 23:17
    2 comments
  • Sea World . Beware of the shark guys.
    • Soesapto Joeni Hantoro
    • November 14, 2021 23:09
    • Edited
    0 comments
  • “White Turban”
    • Vivek.0525
    • November 14, 2021 08:06
    1 comment
  • Geometric Lights
    • Hevalz
    • November 14, 2021 02:14
    • Edited
    2 comments
  • Funny lens: Leg from your nose
    • Jorik Rosa
    • November 13, 2021 10:24
    2 comments
  • “Gas Mask”
    • Vivek.0525
    • November 13, 2021 03:19
    • Edited
    1 comment
  • "Ancient Greek Warrior Helmet"
    • Vivek.0525
    • November 13, 2021 03:20
    • Edited
    1 comment
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We're here to help! We just need a little bit of information...

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Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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