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Show no status All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • Mushroom Face 3D
    • dr1hsn
    • January 25, 2022 00:20
    0 comments
  • SunFlower 3D
    • dr1hsn
    • January 23, 2022 14:23
    0 comments
  • VR Covid-19 Posters
    • dr1hsn
    • January 20, 2022 00:26
    0 comments
  • JellyFish 3D
    • dr1hsn
    • January 19, 2022 13:54
    0 comments
  • Evury Day Lens
    • Gursewak singh
    • January 18, 2022 19:07
    0 comments
  • Thank you lens
    • dr1hsn
    • January 17, 2022 19:12
    0 comments
  • Face in heart ❤️
    • dr1hsn
    • January 17, 2022 19:10
    0 comments
  • 3D Tiger
    • dr1hsn
    • January 17, 2022 14:58
    0 comments
  • Roses 3D
    • dr1hsn
    • January 17, 2022 13:09
    0 comments
  • “FACE PAINT”
    • Vivek.0525
    • January 15, 2022 16:14
    0 comments
  • hands w butterfly
    • dr1hsn
    • January 14, 2022 11:49
    0 comments
  • Hands n fire
    • dr1hsn
    • January 12, 2022 20:45
    0 comments
  • Mickey Dance
    • Sofunnyvidz
    • January 08, 2022 19:01
    1 comment
  • Cute Cat Ears
    • Sofunnyvidz
    • January 08, 2022 19:00
    1 comment
  • [Clothes & body mesh] Painter on Snapchat !
    • Maxime
    • January 05, 2022 15:48
    2 comments
  • NFT byMe
    • xabi.la
    • January 05, 2022 14:28
    2 comments
  • Euphoric sparkles
    • Aditi
    • January 04, 2022 11:42
    0 comments
  • Roblox 3D Tracking
    • appelsiensam
    • January 03, 2022 21:14
    2 comments
  • Green Makeup
    • lillemannsnap
    • January 01, 2022 17:37
    0 comments
  • Blue Makeup
    • lillemannsnap
    • January 01, 2022 17:36
    0 comments
  • Big Mouth
    • lillemannsnap
    • January 01, 2022 17:36
    0 comments
  • Comedy Legend
    • lillemannsnap
    • January 01, 2022 17:34
    0 comments
  • Blushing Shrek
    • lillemannsnap
    • January 01, 2022 17:34
    0 comments
  • Eye of Cthulhu
    • lillemannsnap
    • January 01, 2022 17:34
    0 comments
  • purple aesthetic
    • lillemannsnap
    • January 01, 2022 17:23
    0 comments
  • Vintage aesthetic filter
    • lillemannsnap
    • January 01, 2022 17:22
    0 comments
  • TV Head
    • lillemannsnap
    • January 01, 2022 17:21
    0 comments
  • Music video : Bruxelles je t'aime(🇧🇪)
    • xabi.la
    • December 31, 2021 11:11
    0 comments
  • Virtual Try-On Lens
    • xabi.la
    • December 30, 2021 10:33
    • Edited
    0 comments
  • TRIED TO CREATE FIRST LENS
    • 35 Akhri Media
    • December 29, 2021 11:33
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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