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Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • New Lens - Facetime Anyone
    • EthieBoy26
    • July 21, 2021 04:46
    • Edited
    2 comments
  • Funny Face
    • Noor Akhunji
    • July 23, 2021 05:50
    • Edited
    2 comments
  • Eid Mubarak
    • Aloka
    • July 18, 2021 19:34
    1 comment
  • Eid al-Adha
    • Aloka
    • July 18, 2021 11:58
    • Edited
    1 comment
  • Eid al-adha
    • al.n8a
    • July 17, 2021 12:08
    1 comment
  • Fashion Show
    • itech2030
    • July 15, 2021 20:34
    2 comments
  • 3d Emoji Mask
    • itech2030
    • July 15, 2021 20:18
    4 comments
  • We all love good quotes and captions .
    • varunvdn
    • July 15, 2021 16:58
    1 comment
  • Tweet - This is my fastest lens to touch 100+ million views
    • gagzslach
    • July 14, 2021 19:24
    2 comments
  • HelloMF [Trending] (Lnes)
    • nea
    • July 11, 2021 02:14
    2 comments
  • Dancing Skull
    • Hevalz
    • July 10, 2021 19:12
    6 comments
  • Angel
    • Aloka
    • June 30, 2021 17:59
    3 comments
  • Sprite Align Lens - Auto Zoom for Photography
    • rowanalsherif
    • June 29, 2021 03:06
    4 comments
  • Streak lenses (Arabic)
    • rowanalsherif
    • June 29, 2021 03:03
    1 comment
  • v22 lens
    • rowanalsherif
    • June 29, 2021 02:55
    0 comments
  • Bokeh lens
    • rowanalsherif
    • June 29, 2021 02:52
    1 comment
  • The lens of time with the phrase (love) in Arabic
    • rowanalsherif
    • June 29, 2021 02:48
    0 comments
  • CHECK OUT MY LENS!
    • yuvi
    • June 28, 2021 03:32
    2 comments
  • CHECK OUT MY LENSES!
    • yuvi
    • June 26, 2021 02:12
    2 comments
  • CHECK
    • yuvi
    • June 25, 2021 15:06
    2 comments
  • Hi, made a new film lens! Do try it out :)
    • Ritika Santani
    • June 14, 2021 15:36
    1 comment
  • Smiling face 3D
    • nea
    • June 13, 2021 09:27
    3 comments
  • pet dino/chain physics/3D
    • creatorwill
    • June 13, 2021 08:32
    5 comments
  • Devil Inside Lens
    • Yajan
    • June 12, 2021 04:48
    7 comments
  • the flash 3D
    • creatorwill
    • June 12, 2021 02:01
    2 comments
  • green goblin 3D
    • creatorwill
    • June 11, 2021 01:00
    3 comments
  • fire demon ML
    • creatorwill
    • June 10, 2021 04:44
    4 comments
  • broken simulation | a Lens made by me
    • ru.ian
    • June 09, 2021 18:53
    • Edited
    5 comments
  • Audio Visualizer Lens
    • RYΛN SHIELDS
    • June 09, 2021 14:34
    1 comment
  • wizard 3D
    • creatorwill
    • June 09, 2021 04:48
    4 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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