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  • Stranger Things Alphabet Wall Lens
    • Joe McDonald
    • December 14, 2017 21:48
    3 comments
  • see snap lens KSA community
    • Faris
    • June 08, 2022 04:31
    2 comments
  • تغيير الوجه الى برتقاله او للشكل اللي تبغاه
    • Faris
    • June 03, 2022 21:59
    1 comment
  • “Autumn falling with goggles”
    • Vivek.0525
    • November 16, 2021 06:11
    1 comment
  • 4th realm new lens
    • yuvi
    • November 14, 2021 09:43
    0 comments
  • “Horned Helmet”
    • Vivek.0525
    • October 27, 2021 05:38
    0 comments
  • Many special lenses here ^_^
    • iPhone_Prro
    • October 27, 2021 04:26
    1 comment
  • Happy Birthday Custom lens”
    • Vivek.0525
    • October 26, 2021 14:31
    0 comments
  • “Freeze Image”
    • Vivek.0525
    • October 25, 2021 03:48
    0 comments
  • “Reindeer Light Horns”
    • Vivek.0525
    • October 24, 2021 09:46
    1 comment
  • Open mouth funny lens
    • Vivek.0525
    • October 21, 2021 03:40
    • Edited
    2 comments
  • “PIZZA LOVE”
    • Vivek.0525
    • October 08, 2021 14:24
    0 comments
  • WATERMELON
    • justin.crx
    • October 08, 2021 12:56
    0 comments
  • GOLDEN HAIR
    • Vivek.0525
    • October 01, 2021 02:13
    0 comments
  • You are Perfect - Make trends!
    • Denis Rossiev
    • September 28, 2021 04:25
    • Edited
    2 comments
  • AsOo
    • aloka_official
    • September 26, 2021 14:24
    1 comment
  • CRICKET HEAD
    • justin.crx
    • September 26, 2021 13:18
    3 comments
  • No signal 🆘📶 Mixing past and future technology 📟 Old TV 📺 & futuristic Robot 🦾🤖
    • Hevalz
    • September 24, 2021 16:37
    2 comments
  • Lowreal
    • Aloka
    • September 06, 2021 01:14
    0 comments
  • Hello 👋 this is my first lens. Please give a review on it.
    • Md Hamza
    • September 05, 2021 21:29
    4 comments
  • CYBER V2
    • yuvi
    • September 02, 2021 06:38
    0 comments
  • Cute Soft
    • Aloka
    • September 02, 2021 02:33
    0 comments
  • GHOSTOFSPARTA
    • creatorwill
    • August 30, 2021 11:15
    1 comment
  • 3D smile
    • Dr1hsn
    • August 08, 2021 21:20
    2 comments
  • akramakm01 lunar
    • akm.creator
    • August 08, 2021 15:17
    1 comment
  • Rosly
    • Aloka
    • August 08, 2021 14:16
    1 comment
  • Augmented Reality World (Old Street)
    • Austin Fisher
    • August 08, 2021 05:54
    3 comments
  • SPARKLES
    • creatorwill
    • August 08, 2021 01:26
    3 comments
  • LIGHTNING
    • creatorwill
    • August 07, 2021 01:39
    3 comments
  • Using Voice control(voice ml)to go incognito(appear and reappear)
    • faith adewale
    • August 06, 2021 05:33
    3 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

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Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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