The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.
Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by comments Newest post Recent activity Votes Comments
  • My Lenses In Review
    • Wadee.h
    • April 24, 2020 13:03
    0 comments
  • OFF-WHITE 1s
    • Mike Gagnon
    • April 23, 2020 20:07
    0 comments
  • Change hair color
    • jes chepe
    • April 23, 2020 19:27
    0 comments
  • BoJack Blush
    • diyap126
    • April 22, 2020 04:28
    0 comments
  • aivy's bday
    • luna_moon285
    • April 22, 2020 04:04
    0 comments
  • Cool left eye
    • Zachary roswell
    • April 20, 2020 05:22
    0 comments
  • My first lens - Ganja
    • Iam Notrobot
    • April 19, 2020 13:54
    0 comments
  • Google Data Center Lens
    • Greg Wilson
    • April 19, 2020 03:05
    0 comments
  • Peachy Filter
    • bianca nita
    • April 18, 2020 08:13
    0 comments
  • My First Lens- Eye of Horus
    • salvierdmello
    • April 17, 2020 15:21
    0 comments
  • Tenoroc Bingo
    • Isabel Ramirez
    • April 17, 2020 13:44
    0 comments
  • Vaporwave Rose
    • Yo llama Tama
    • April 17, 2020 12:36
    0 comments
  • Spring Aesthetics
    • Lawrence
    • April 17, 2020 02:50
    • Edited
    0 comments
  • Snapchat blocking random lenses?
    • jmmcmillan20
    • April 16, 2020 18:13
    0 comments
  • Finally a natural looking lens for guys?!
    • AustinLZ
    • April 16, 2020 16:58
    0 comments
  • mykonos
    • chewynald
    • April 16, 2020 14:43
    0 comments
  • Many Mouths
    • Jonathan Merril
    • April 15, 2020 07:44
    0 comments
  • Arcade Blush
    • memes_fun
    • April 15, 2020 05:58
    0 comments
  • Juguito de Termi
    • dex alien
    • April 15, 2020 02:50
    0 comments
  • BearBear
    • Roselyn Ye
    • April 14, 2020 08:28
    0 comments
  • live simpy
    • Nicole.gormley
    • April 14, 2020 04:44
    0 comments
  • Sunny
    • Grace Stelmaszyk
    • April 14, 2020 02:54
    0 comments
  • Fiji (Beach Vibe)
    • jake.gorrie
    • April 14, 2020 00:53
    0 comments
  • phineas and ferb
    • everettmeade
    • April 14, 2020 00:32
    0 comments
  • phineas and ferb freckles
    • everettmeade
    • April 14, 2020 00:21
    0 comments
  • Tronify
    • Scott Gilbert
    • April 13, 2020 20:02
    0 comments
  • butterfly blush v1
    • ava.a998
    • April 13, 2020 19:41
    0 comments
  • butterfly blush v1
    • ava.a998
    • April 13, 2020 19:41
    0 comments
  • use my filter!!
    • ava.a998
    • April 13, 2020 19:39
    0 comments
  • use my filter!!
    • ava.a998
    • April 13, 2020 19:38
    0 comments
  • «
  • ‹
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It