The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.
Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by comments Newest post Recent activity Votes Comments
  • crybaby
    • mkareta69
    • June 14, 2020 22:27
    0 comments
  • NL
    • Bbishoy
    • June 14, 2020 20:31
    0 comments
  • Wolf Friend AR
    • Malmiller5
    • June 14, 2020 16:01
    0 comments
  • Catfish V2
    • Malmiller5
    • June 14, 2020 15:59
    0 comments
  • RIP Sushant Singh Rajput
    • Igunnusaluja
    • June 14, 2020 12:00
    0 comments
  • Send this to your crush
    • Ruth
    • June 14, 2020 04:26
    0 comments
  • On Trending list!!! Don't miss out! Check it out!!
    • alisaid_king
    • June 13, 2020 19:42
    0 comments
  • custom Cameras
    • dark soul
    • June 13, 2020 09:00
    0 comments
  • rose head
    • ibrahimalrwili
    • June 12, 2020 22:13
    0 comments
  • for the batch of 2020
    • nabhanmohtesham
    • June 12, 2020 18:51
    0 comments
  • Cinema
    • tq_omar
    • June 11, 2020 19:25
    0 comments
  • New lens
    • b2-l
    • June 11, 2020 12:30
    0 comments
  • Wish Sidhu Moosewala Happy Birthday
    • Igunnusaluja
    • June 11, 2020 12:15
    0 comments
  • try out my new "golden hour" lens
    • grgaca
    • June 11, 2020 11:18
    0 comments
  • Pink Heart Crown
    • justqueeno
    • June 10, 2020 21:49
    0 comments
  • retro phone
    • chewynald
    • June 10, 2020 20:21
    0 comments
  • Lockdown Counter
    • essa_diallo
    • June 09, 2020 23:59
    • Edited
    0 comments
  • "Let's Join the Hands to Overcome COVID-19" - check my new Lens HERE
    • eniyan007
    • June 09, 2020 13:20
    0 comments
  • try out my new "natural grain" lens :)
    • grgaca
    • June 08, 2020 10:32
    0 comments
  • check out my "finish the vine" lens :)
    • grgaca
    • June 07, 2020 20:41
    0 comments
  • World Ocean Day Lens
    • Anoop A K
    • June 07, 2020 19:33
    • Edited
    0 comments
  • Natural Blur is now live :)
    • grgaca
    • June 07, 2020 14:04
    0 comments
  • Tap Music
    • A7_ma7
    • June 07, 2020 08:46
    0 comments
  • Angel and Devil
    • vishal yadav
    • June 06, 2020 19:25
    0 comments
  • jai shivaji
    • Sanket Mallawat (sam)
    • June 06, 2020 09:20
    0 comments
  • Bappa morya
    • Sanket Mallawat (sam)
    • June 06, 2020 06:38
    0 comments
  • Mykindoffreckles💗
    • Customer report
    • June 05, 2020 17:24
    0 comments
  • olderyou
    • sanjana voona (Sanju)
    • June 05, 2020 12:10
    0 comments
  • KalaChashmaa
    • Customer report
    • June 05, 2020 11:17
    0 comments
  • TheWakhraSwagg
    • Customer report
    • June 05, 2020 11:15
    0 comments
  • «
  • ‹
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It