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  • soft
    • priynshu.chouhn
    • August 26, 2020 14:40
    0 comments
  • Portrait lens ready work
    • أحمد الشوحطي
    • August 26, 2020 12:26
    0 comments
  • MIRZAPURA
    • arpitappi29
    • August 26, 2020 12:16
    0 comments
  • Aesthetic Filter Lenses
    • sabrina_7106
    • August 26, 2020 03:30
    0 comments
  • Aurora - Interactive Path
    • Nicole M
    • August 25, 2020 23:42
    0 comments
  • LISA FRANK lens out now!
    • shay r
    • August 25, 2020 21:07
    0 comments
  • Studio Light
    • realsufiyann
    • August 25, 2020 14:48
    0 comments
  • Studio Light
    • realsufiyann
    • August 25, 2020 14:48
    0 comments
  • Try 'Starry Clouds', a creative make-up lens.
    • pkpeekay
    • August 25, 2020 14:13
    0 comments
  • autumn
    • daljitsinghkode
    • August 25, 2020 08:44
    0 comments
  • style transfer lenss
    • Maha
    • September 14, 2020 02:22
    • Edited
    0 comments
  • rain cloud lens
    • Maha
    • September 14, 2020 02:24
    • Edited
    0 comments
  • 3D Lenses
    • Maha
    • August 25, 2020 06:29
    0 comments
  • VR Lenses
    • Maha
    • August 25, 2020 06:26
    0 comments
  • cartoon face
    • Maha
    • August 25, 2020 06:23
    0 comments
  • game lens ( bird hunter )
    • Maha
    • September 14, 2020 02:40
    • Edited
    0 comments
  • new game lens ( ghosts )
    • Maha
    • September 14, 2020 01:58
    • Edited
    0 comments
  • run game lens 2
    • Maha
    • September 14, 2020 02:25
    • Edited
    0 comments
  • Which Friend Type Are You?
    • sabrina_7106
    • August 24, 2020 19:07
    • Edited
    0 comments
  • Check out PEPPA lens by shay r
    • shay r
    • August 24, 2020 14:56
    0 comments
  • Quote
    • gunu_888
    • August 24, 2020 08:39
    0 comments
  • Bones
    • Silvana K.
    • August 24, 2020 01:23
    0 comments
  • Color Customizer
    • Amanda
    • August 23, 2020 15:57
    0 comments
  • BROGEN
    • arpitappi29
    • August 23, 2020 12:51
    0 comments
  • Send as Snap
    • clever_stupid
    • August 23, 2020 11:21
    0 comments
  • Food Edit
    • qatar4u
    • August 23, 2020 10:48
    0 comments
  • New lense cat eyes
    • o47aale
    • August 23, 2020 10:20
    0 comments
  • My Time
    • qatar4u
    • August 23, 2020 04:55
    0 comments
  • 3, 2, 1..... GO!!!!!
    • Aaron Clifford
    • August 22, 2020 20:44
    0 comments
  • RPG Lens! Battle with a sword
    • aidan_wolf
    • August 22, 2020 20:03
    0 comments
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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