The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.
Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • [Lens] Test Your snapchat knowledge
    • uaepro
    • February 12, 2020 13:55
    • Edited
    3 comments
  • Boombox Boi!!
    • patrick a birks
    • January 05, 2018 01:43
    0 comments
  • Newest version "Darkness Abounds" Filter -- a tad creepy.
    • Pakko De La Torre
    • December 22, 2017 07:53
    2 comments
  • Picture Frame
    • fnsubhani
    • December 20, 2017 02:35
    2 comments
  • 3D AR World
    • Austin Fisher
    • August 01, 2021 00:26
    3 comments
  • Holographic Demon (AR LENS)
    • Austin Fisher
    • July 25, 2021 08:06
    4 comments
  • Eid lens (عدسه العيد )
    • rowanalsherif
    • July 20, 2021 00:48
    • Edited
    1 comment
  • 3D Modeling/ Animation | Funny Face Lens
    • Luke
    • July 18, 2021 22:57
    12 comments
  • SnapML | Face Score & Gender Prediction
    • Luke
    • July 18, 2021 16:24
    5 comments
  • Eid al-Adha lens (عدسة عيد الاضحي )
    • rowanalsherif
    • July 18, 2021 04:41
    • Edited
    3 comments
  • VIVALLAX (3D) [Animation]
    • nea
    • July 15, 2021 23:48
    3 comments
  • NEW LENS (Color changing slider)
    • yuvi
    • July 02, 2021 11:06
    1 comment
  • reverse flash/3D
    • creatorwill
    • June 14, 2021 03:19
    8 comments
  • Bokeh lens ( awesome ) design
    • Dr1hsn
    • June 06, 2021 16:08
    5 comments
  • 3D holo chef
    • creatorwill
    • June 04, 2021 01:26
    10 comments
  • Sunset Lamp
    • eren892
    • May 17, 2021 00:23
    2 comments
  • I feel I am creative enough to be a creator
    • Obi Fidler
    • April 18, 2021 12:12
    • Edited
    0 comments
  • Beauty
    • Abeer_almady
    • April 08, 2021 20:41
    1 comment
  • [Catwoman]
    • SirQu3ntin
    • April 02, 2021 21:51
    10 comments
  • snapml + person segmentation + edge detection=beautiful azure background
    • faith adewale
    • March 30, 2021 16:05
    2 comments
  • This is my very first lens . Check it out!
    • Jason K
    • February 16, 2021 21:16
    5 comments
  • New Website
    • RYΛN SHIELDS
    • September 25, 2020 16:48
    9 comments
  • happy eid
    • ibrahimalrwili
    • July 28, 2020 20:24
    0 comments
  • snake in eye
    • ibrahimalrwili
    • June 12, 2020 21:37
    1 comment
  • God of Ducks - The Rubber Ducky Challenge
    • Emre Karabacak
    • April 01, 2018 10:37
    • Edited
    0 comments
  • FLARB DANCE CARD
    • Acknickulous
    • January 15, 2018 19:23
    2 comments
  • Cosmic Octopus wearing VR Headset
    • Sally Slade
    • January 07, 2018 00:13
    2 comments
  • Mutupo Popup
    • Jetboyparker
    • January 04, 2018 21:45
    6 comments
  • Dancing Santa (2D)
    • Chris Georgenes
    • December 21, 2017 01:54
    • Edited
    6 comments
  • Static Tree Lens
    • Lucas
    • December 20, 2017 10:13
    • Edited
    2 comments
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It