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  • The Location and Day lens gives its users the exact location of the city, time and day and has a beautiful face effect. Try it now
    • Aboday.123
    • April 19, 2021 00:08
    0 comments
  • beauty leans
    • bek0.com
    • April 18, 2021 23:44
    0 comments
  • funny leanse
    • bek0.com
    • April 18, 2021 23:39
    0 comments
  • Have your own imagined clouds in sky
    • Kanika.khatri
    • April 18, 2021 19:22
    0 comments
  • Ramadan Animated Moon with Particles Effects Lens
    • itech2030
    • April 18, 2021 16:47
    0 comments
  • blue paper heart
    • eren892
    • April 18, 2021 16:32
    0 comments
  • I feel I am creative enough to be a creator
    • Obi Fidler
    • April 18, 2021 12:12
    • Edited
    0 comments
  • Happy Birthday
    • fxk
    • April 18, 2021 09:33
    0 comments
  • My new creation
    • dbaptiste931
    • April 18, 2021 07:29
    0 comments
  • Hand Joints
    • sneha-1010
    • April 17, 2021 17:21
    0 comments
  • Secret of Success
    • sneha-1010
    • April 17, 2021 17:20
    0 comments
  • Super Woman
    • sneha-1010
    • April 17, 2021 17:14
    0 comments
  • Black Wings (2021)
    • FQE
    • April 17, 2021 16:29
    0 comments
  • Beard (ML)
    • FQE
    • April 17, 2021 06:16
    0 comments
  • Disco Head Ball 3D Animated
    • fxk
    • April 17, 2021 05:01
    0 comments
  • Animated Ghost 3D
    • fxk
    • April 17, 2021 04:27
    0 comments
  • Animated object
    • dr1hsn
    • April 17, 2021 02:30
    0 comments
  • Blood
    • chakdar.it
    • April 17, 2021 02:10
    0 comments
  • Face Repeats (Triple)
    • FQE
    • April 17, 2021 01:58
    0 comments
  • Beach Day (effect)
    • FQE
    • April 16, 2021 23:01
    0 comments
  • Beach Holiday (effect)
    • FQE
    • April 16, 2021 23:00
    0 comments
  • Coffee Tonight (effect)
    • FQE
    • April 16, 2021 22:57
    0 comments
  • mrsool (effect)
    • FQE
    • April 16, 2021 22:55
    0 comments
  • Lavender (Effect)
    • FQE
    • April 16, 2021 22:52
    0 comments
  • TEAL ORANGE (Recommend it)
    • FQE
    • April 16, 2021 22:50
    0 comments
  • Akaber (pride)
    • FQE
    • April 16, 2021 22:48
    • Edited
    0 comments
  • Sky (Just Try)
    • FQE
    • April 16, 2021 22:43
    0 comments
  • Sky Cloudy (Effect)
    • FQE
    • April 16, 2021 22:41
    • Edited
    0 comments
  • Dandana (effect) 🎶
    • FQE
    • April 16, 2021 22:36
    0 comments
  • Neighborhood (EFFECT)
    • FQE
    • April 16, 2021 22:19
    0 comments
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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