Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

All community posts

Show topics Show all posts
New post
Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • face bnana lensilst
    • froos_3sl
    • March 14, 2022 17:54
    6 comments
  • cowboy 3d
    • froos_3sl
    • March 14, 2022 17:52
    3 comments
  • face anime 3D
    • froos_3sl
    • March 14, 2022 17:50
    4 comments
  • my lens trend
    • froos_3sl
    • March 14, 2022 17:50
    1 comment
  • my lens trend
    • froos_3sl
    • March 14, 2022 17:50
    1 comment
  • new lens face apple
    • froos_3sl
    • February 25, 2022 04:51
    • Edited
    4 comments
  • my lens saudi National day
    • froos_3sl
    • March 28, 2022 04:49
    • Edited
    10 comments
  • [Template] Spawner
    • lukalangabriel
    • January 21, 2021 22:35
    46 comments
  • Snap camera no available camera input
    • Wou
    • April 02, 2020 15:41
    • Edited
    67 comments
  • Lens xf beaty
    • froos_3sl
    • April 06, 2022 03:38
    7 comments
  • Try here lens hair and eyes
    • froos_3sl
    • April 06, 2022 03:32
    8 comments
  • Take a look Ramadan Mubarak lens with crystal effect
    • froos_3sl
    • March 29, 2022 03:27
    • Edited
    6 comments
  • cowboy 3d
    • froos_3sl
    • March 14, 2022 17:52
    1 comment
  • wood Rose
    • froos_3sl
    • April 24, 2022 07:43
    4 comments
  • Face flowers
    • froos_3sl
    • April 24, 2022 07:39
    • Edited
    0 comments
  • Bunny Template
    • froos_3sl
    • April 21, 2022 06:39
    4 comments
  • cute and beautiful lens
    • froos_3sl
    • April 15, 2022 07:13
    9 comments
  • Make Things Change on Tap Featured
    • Jonathan Solichin
    • January 19, 2018 18:45
    • Edited
    79 comments
  • New lens love
    • froos_3sl
    • April 10, 2022 06:02
    4 comments
  • [TEMPLATE] Person Detection
    • Jonah-cohn
    • September 17, 2020 15:34
    18 comments
  • [Tutorial] How to create moving, customizable and randomized grain in Lens Studio
    • RYΛN SHIELDS
    • July 08, 2020 14:54
    • Edited
    17 comments
  • Our first lens - Cat Dance
    • Bad Pug
    • December 19, 2017 15:22
    • Edited
    2 comments
  • The Flower Face
    • froos_3sl
    • May 19, 2022 03:59
    0 comments
  • Summer Beach Dress And music
    • froos_3sl
    • May 14, 2022 04:34
    0 comments
  • The Green Tree
    • froos_3sl
    • May 12, 2022 03:41
    0 comments
  • Face with VFX
    • froos_3sl
    • May 10, 2022 04:20
    0 comments
  • Skeleton Body
    • froos_3sl
    • May 05, 2022 00:38
    0 comments
  • Lens Invert Light ⭐️
    • froos_3sl
    • May 01, 2022 06:21
    0 comments
  • [Guide] Style Transfer ML
    • Pam
    • July 28, 2020 17:13
    • Edited
    14 comments
  • Add the ability to make face filters
    • ethan_malinow
    • December 14, 2017 22:58
    1 comment
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It