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Show all All Planned Not planned Completed Answered No status Sort by votes Newest post Recent activity Votes Comments
  • Lowreal
    • Aloka
    • September 06, 2021 01:14
    0 comments
  • Hello ๐Ÿ‘‹ this is my first lens. Please give a review on it.
    • Md Hamza
    • September 05, 2021 21:29
    4 comments
  • CYBER V2
    • yuvi
    • September 02, 2021 06:38
    0 comments
  • Cute Soft
    • Aloka
    • September 02, 2021 02:33
    0 comments
  • GHOSTOFSPARTA
    • william
    • August 30, 2021 11:15
    1 comment
  • Realistic Neck Tattoo Binding
    • Jorik Rosa
    • August 09, 2021 17:24
    • Edited
    10 comments
  • 3D smile
    • dr1hsn
    • August 08, 2021 21:20
    2 comments
  • akramakm01 lunar
    • akm.creator
    • August 08, 2021 15:17
    1 comment
  • Rosly
    • Aloka
    • August 08, 2021 14:16
    1 comment
  • Augmented Reality World (Old Street)
    • Austin Fisher
    • August 08, 2021 05:54
    3 comments
  • SPARKLES
    • william
    • August 08, 2021 01:26
    3 comments
  • LIGHTNING
    • william
    • August 07, 2021 01:39
    3 comments
  • Using Voice control(voice ml)to go incognito(appear and reappear)
    • faith adewale
    • August 06, 2021 05:33
    3 comments
  • HUNTER
    • william
    • August 06, 2021 04:42
    4 comments
  • Lens Monkey
    • ibrahimalrwili
    • August 06, 2021 01:33
    1 comment
  • Magical Mine ( AR World)
    • Austin Fisher
    • August 05, 2021 04:33
    2 comments
  • Upload
    • Aloka
    • August 05, 2021 02:09
    1 comment
  • New lens ( tan Face )
    • dr1hsn
    • August 04, 2021 19:33
    2 comments
  • Lens dance zombie ๐ŸงŸโ€โ™€๏ธ
    • ibrahimalrwili
    • August 04, 2021 17:23
    1 comment
  • lens Vital signs and tshirt
    • ibrahimalrwili
    • August 04, 2021 17:20
    1 comment
  • New tshirt
    • ibrahimalrwili
    • August 04, 2021 17:16
    1 comment
  • Lens rose face and Rose T-shirt And butterflies fly
    • ibrahimalrwili
    • August 04, 2021 17:11
    2 comments
  • Sharply
    • Aloka
    • August 03, 2021 02:44
    1 comment
  • love/roses
    • Prince_juuju
    • July 31, 2021 09:03
    2 comments
  • Hologram Series (wrist tracking$
    • saqib_m55
    • July 29, 2021 10:56
    2 comments
  • Fire face
    • dr1hsn
    • July 28, 2021 18:05
    2 comments
  • BATMAN
    • Aloka
    • July 28, 2021 14:32
    2 comments
  • Face mask ( joker )
    • dr1hsn
    • July 28, 2021 05:21
    2 comments
  • Dr face
    • dr1hsn
    • July 28, 2021 05:20
    1 comment
  • 3D mask
    • dr1hsn
    • July 28, 2021 02:17
    4 comments
  • ยซ
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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