Hello! I created a Snapchat filter for an event using the required size guidelines. I am getting a message that says "These zones indicate areas that only appear on taller phones. Avoid placing any text or elements here as they may be cropped on smaller phones". Does anyone have familiarity with this? Do we know what phones are considered tall and small?
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What system are you using?
Have you downloaded the latest version of Lens Studio?
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Follow the next steps to help us solve your issue:
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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
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