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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
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Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hello @...
Sorry for the problem you are experiencing but the best way is to go to your Snapchat settings > I spotted a bug > Profile
explain briefly what you are going through and attach a screenshot if possible, hope they ll get back to you in a moment…
Yes @... my lenses insights also disappeared, I don't know why. Did you find any solution about it?
Btw Reply to Stories/Quoting is only for verified Users, How did you get reply feature?
Peace & Thanks
hello maheshrawat022
Hope you are fine I am facing the same issue if you have a solution then let me know regards
Andrew sam
Hii Khalfaaan.m
I already reported about it. I hope it'll be fixed soon.
Thank you for you suggestion 😊
@... my pleasure
Hii beheartthrob
Actually I got it automatically, I had not done anything for it. I have been making lenses for almost 1.5+ years and my insights and followers are also growing positively. But now I feel like Snapchat gave it to me by mistake and now took it back from me. I feel very motivated now Actually I got it automatically, I didn't do anything for it. I have been making lenses for about 1.5+ years and my insights and followers are growing positively as well. But now I feel like Snapchat accidentally gave it to me and now took it back from me. I am feeling very demotivated now 😅😅.
beheartthrob hello
there are three kind of profile
public profile (spotlight)
business profile (no story replies or quoting)
creator profile has everything as a verified profile exept the star
so he had gotten a creator profile you must be given by snapchat no way to request it
for further information visit the site below:
Haha Sounds funny @... but I wish you would get Lenses insights and quoting feature again.Whenever you get reply from Snapchat Team please let me know because my insights are also disappeared. I also badly want to get it back
Hey Khalfaaan.m do you have reply/quoting feature in your profile?
I have large amount of followers but i dont have that feature in my profile, Can you guide me how can i get that feature? Should i have to contact to team snapchat or do i can do myself? Thanks
Yes Exactly beheartthrob
I had a 'Public Profile' before and got a Creator Profile just 3 weeks ago.
I also got issue but creation step is done. My username not changeable. I am not change it in 1st year. And i want to change it with my web name but now how long it take to appear that option.
beheartthrob unfortunatly i dont have the creator profile yet and you cannot request it from snapchat
the only wat to get is as they say:
To become eligible for a Creator Account, an account must have a Public Profile, must be an active poster to their Stories and Spotlight and have grown an audience.
Accounts will be upgraded to Creator Accounts on a recurring basis, and are not processed immediately upon meeting criteria. Snap evaluates accounts on a rolling basis to identify accounts to become both Creator Accounts. At this time, there is no way to request your account be considered for a Creator Account.
Hello Khalfaaan.m do you have answer/citing highlight in your profile?
I have enormous measure of devotees however I dont have that element in my profile, Can you guide me how might I get that element? Would it be advisable for me to need to contact to group snapchat or do I can do myself? Much appreciated
@... Have you find the reason behind why lenses insights just get disappeared from snapchat app? And did you get any response from Team Snapchat?
Hello John Jolly i did not understand, do you want to set highlits on your public profile or?
I have a huge number of fans, yet that information is missing from my profile go here and check this web, Could you tell me how I can get it? Is it required for me to contact the group on Snapchat, or can I handle it on my own? Thank you so much for everything.
I is easy to make a profile of creator and also i got username issue but solve as i know from one website that you can change username once a year. But thanks GOD i got a chance to change it.
I still can’t create personal profile. Lol
Actually I got it automatically, I had not done anything for it. I have been making lenses for almost 1.5+ years and my insights and followers are also growing positively. But now I feel like Snapchat gave it to me by mistake and now took it back from me. I feel very motivated now Actually I got it automatically, I didn't do anything for it.
I have been making lenses for about 1.5+ years and my insights and followers are growing positively as well.
But now I feel like Snapchat accidentally gave it to me and now took it back from me. I am feeling very demotivated now 😅😅.