The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Lens Studio Older Version

  • It's not supported 

    Comment actions Permalink
  • Different versions of CameraKit require certain versions of Lens Studio (which I’m assuming this is why you need the older version). I’ve started saving my old downloads because of this reason, but I’m your case the Lens Studio team will need to provide you with the old version. I can’t tag on mobile, but try tagging Vincent Tang (don’t routinely tag him, but do it for this particular issue)

    Comment actions Permalink
  • modelsbymike3d 

    that's exactly the reason, I'll tag it to try to get the Windows version, the agency only has the macOS version thank you!


    Vincent Tang 

    Can you help me with this?

    Comment actions Permalink
  • Hey Caio,

    I am reaching out to you privately to connect you with the right resources. Expect an email from in a little bit.


    Comment actions Permalink
  • thank you very much, the email arrived and the version is working perfectly!

    Comment actions Permalink
  • HI, I also need an old version of Lens studio, for the same reason. I'm using the camera kit sdk v1.8.1 so I need to install Lens Studio 4.10 on Mac. Can you help me?

    Thank you!

    Comment actions Permalink
  • @... can you send me version 4.7.2 for windows?


    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!