Hello, I published 4 types of my lense to troubleshoot it but... nothing works
— it works on preview (lens studio)
— it on phone — as a published project
it uses hand triggers and maybe on ugly logic :P
ir doesn't work on snap camera on the computer
— I have only one texture that is used nowhere and can't be deleted — device camera texture (or default).
thank you for your help!
Anszi
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
It would be helpful if you can post a few pictures so that we're able to understand the issue properly :)
Thank you! snap camera wasn't updated — silly reason! thanks for help!