baseball lens doesn't work

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Kyle Lester
Snap Lens Network Member Lens Studio Team

I'm new to lens studio and tried out the baseball lens. I removed the face paint and put my own logo on the cap, previewed in snapchat and all seemed fine. I published the lens and viewed it in snap camera and the face is pink/black. I literally didn't change anything else, is the baseball lens broken? I've messed with textures but nothing works. Thanks.

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    Vincent Tang
    Snap Lens Network Member Lens Studio Team

    Hey Kyle Lester,

    It sounds like your version of Snap Camera might be out of date. Try updating to the latest version and let me know if the issue persists.

    Cheers,
    Vincent

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    Kyle Lester
    Snap Lens Network Member Lens Studio Team

    doh, should have thought of that. It was indeed the problem. Thanks

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    satisfiedshoes
    Snap Lens Network Member Lens Studio Team

    The problem would be solved if you update the App this is my experience as well.

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    Susan Adame
    Snap Lens Network Member Lens Studio Team
    • Edited

    I had the same problem, after updating everything is back to normal.

    Thanks

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    popularthemereview
    Snap Lens Network Member Lens Studio Team
    • Edited

    Yes after updating this you can solve these problems. I can solve this issue few months later.

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