The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.


  • Hy deema1889,

    If you want verified then daily actively on forums..
    •putt question..
    •helps others creator..
    •create lenses..
    Open this link-


    Comment actions Permalink
  • It looks like you have a creator profile that was given to you by Snapchat.

    My advice to you is: keep making lenses that lens studio team would love and most people concentrate on, such as 3D, 2D, snapML, and design graphics like these.

    Good luck


    Comment actions Permalink
  • Yea I know I have the creator profile and also I been doing a lot of filters to Snapchat and I still didn’t got verified my Snapchat is verified but without the gold star .

    Comment actions Permalink
  • Yes, this is kind of support from Snapchat to the creator to keep and improve his/her work to be verified don’t forget that Snapchat knows that gold stars is desire feature that everyone looks for. In my opinion having creator profile much better than having nothing lol. I have over 400 millions views and having an issue with my public profile.

    You can earn what you deserve by keeping your work, keep making lenses

    good luck.

    ان شاء الله يتوثق حسابك



    Comment actions Permalink
  • Also there are two ways to be verified,

    1- as lens community members ( lens studio team contact you to be part of the team )

    2- Content manufacturer ( like you get engagement audience and reached numbers of views on your story. Snapchat team will verified you )

    Good luck with both :))

    Comment actions Permalink
  • ماشاء الله 400 مليون متابعين او مشاهدات العدسات ؟

    Comment actions Permalink
  • مشاهدات للعدسات

    Comment actions Permalink
  • اتمنى ذلك لاني تعبت كثير في صناعة ايضاً الفلاتر ، بالاضافة للعدسات

    Comment actions Permalink
  • عدد المشاهدات للعدسة ليس مهم لو مهم لتوثق حسابات كثيرة

    Comment actions Permalink
  • عدد المشاهدات مهمه في حال عدسة من العدسات تتجاوز ١ مليار مشاهد هنا يفرق

    ع موضوع التوثيق الطريقه الوحيدة للتوثيق انهم يتواصلوا معك او تكوني صانعه محتوى وتكسبي متابعين ويتوثق الحساب

    اتمنى اني افدتك

    ب التوفيق

    Comment actions Permalink
  • Hey, I also don't recommend begging for the Golden Star as Team Snapchat will permanently disqualify you from the program!


    Comment actions Permalink
  • I deserve that gold start and not just about lenses also I do filters to Snapchat and I should get it (the gold star )

    Comment actions Permalink
  • My lenses got 664.59 million views and didn't get the gold star, even though I designed many different lenses and they crossed 1 million views. Hope you also check my account

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?



Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:



What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!