Hey everyone,
My biggest filter just got rejected for and I have no clue how to fix it, even though nothing is done wrong in the preview, I tried to update the filter/preview and it went back into "in review"... shortly after it would show up saying it has been rejected with the same exact preview that I used in the start...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
dariusxu,
So sorry your lens got rejected! I'm going to see if a Lens Snap Team Member can help figure out why your lens keeps getting rejected; EVEN AFTER you used the SAME preview that you originally used. SirQu3ntin could you help with this?
Cheers!
Logan Clark
yo, the same thing happened to me, bro :( The reason for rejection is the preview which makes no sense.
I don't understand why it got rejected, but whatever I then put no preview, and it went back in review, and then got rejected for the same reason, and put up my old preview as the preview...
yea that's weird. I contacted support hopefully they can bring it back
Slowly my filters have been getting rejected, my top two is gone even though they are literally just pictures..
That logan kid spams so much in the community. Working so hard for the gold star. You’re not an admin i’m sure one of them will see his post eventually. And it’s a bug that’s been happening to everyone based on what i’ve seen.
Another filter of mine has just been rejected. Literally all my filters that do good are going to be rejected for no reason.
It’s Honestly So Annoying. A While Back Someone Was Mass Reporting My Most Popular Lens All Because I Am A Small Creator And Was Trending At #1 For Months. Then My Lens Eventually Got Rejected For “Racism” Lol Smh. It’s Prob Someone Mass Reporting Our Lenses Or It’s A Glitch.
#Annoying
It’s just beck we have mentioned in lenses subscribe me or follow me that’s reason Snapchat is rejecting our lenses it’s sad:( we have just use disappearing text Andrew after 2 year Snapchat is rejecting
Hey dariusxu Wenstrades
I checked your screenshots and it looks like you have a problem in lens not in previews.
Same thing happened to me then I Deleted any texts that says (High,Playboy,Weed etc.)
Try this and let me know if it helps.
Karan Padhiar
Hey you can use "subscribe for more etc.."
Don't use usernames or hashtags @|#
Cheers,
Tariq
yo, the same thing happened to me, bro :( The reason for rejection is the preview which makes no sense.