The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

I have have a tier 2 creators profile but I can’t responded

  • Hey,

    with the spotlight and snapchat business profile  this feature is not rolled yet so u need official public profile to do so. but snapchat making things coming slowly so u can also get that feature  in your current profile also.

    Thanks.

    Comment actions Permalink
  • Hey Itzjustkazz

    I have looked at your account and I see you do not have a tier 2 Profile, you in fact just have a business profile.

    I believe in another post you made about the same issue ItzJustSamu commented about the quoting feature being removed for business accounts. He is very knowledgeable so I will suggest that is the case.

    Jay (jay.mlls1)

    Comment actions Permalink
  • Jay.mills1 Yep, honestly it sucks that Snapchat is not focusing on bringing public interactive features like quoting and story replies for us creators even if we just started and have the basic spotlight profile. It'll only help us understand what snapchatters need and we'll be able to serve them better. 

    Comment actions Permalink
  • Yajan

    I fully agree with you. The creators would be able to gain more from their audience even if their audience is perhaps smaller. Ultimately, it is up to Snapchat to determine how they will manage their app.

    Jay (jay.mills1)

    Comment actions Permalink
  • Jay.mills1 Yeah I mean we lens creators have probably the biggest audience as even celebrities with millions of subscribers mostly use our filters on a day to day basis so it'll only make sense if we had more control over the statistic and interaction sides to provide better content for all the snapchatters.

    Comment actions Permalink
  • So do i keep using it or do i delete it??

    Comment actions Permalink
  • Itzjustkazz If you have a sure shot way of getting the creator profile then yeah sure delete this one but if you're stuck in my situation where I have over 20k subscribers but I'm stuck with the business profile, I think the smarter option will be to wait for Snapchat to roll out the creator profile features for us.

    Comment actions Permalink
  • Story replies is not available for account with public profile for business only available for verified public profile for Business.

    Comment actions Permalink
  • bakarimustafa buddy I know someone who doesn't have a verified public profile and yet he has the story replies feature. Maybe it's region-specific, he's from the US and I haven't seen any unverified Indian creators using the story replies.

    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!