The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.

Help

  • Download lens studio https://lensstudio.snapchat.com/download/ . Select this template and then you can play around with these options

     

    Have a great day

    karanpadhiar21

    Comment actions Permalink
  • It's been a couple days since you have posted this,  if you still need assistance just comment, and ill explain everything you need to know about the UI system.

    Comment actions Permalink
  • I made the same type of lens I think it will be a helpful factor for you so you can visithere to learn about it.

     
    Comment actions Permalink
  • I also have n idea but I used this wonderful lens many times as you can see some of its shots here hopefully  you enjoyed it as well. I especially like the trees here.

     
    Comment actions Permalink
  • There are so many amazing trends these days as you can see here the detail of some the lenses.

     
    Comment actions Permalink
  • There are some problems that you can check here on This blog about the lenses I want someone to help me about it.

     
    Comment actions Permalink

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!